Operations Support Specialist

First Montana Bank

Operations Support Specialist supporting First Montana Bank’s branch operations, compliance, wires, debit cards, and customer service. Managing banking controls, account maintenance, fraud monitoring, and electronic banking support.

Posted 8/22/2026full-timeLibby • Montana • 🇺🇸 United StatesJunior💰 $16 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills through effective communication and problem-solving abilities while managing various banking operations and compliance tasks. Proficient in handling financial transactions, maintaining accuracy, and supporting branch operations.

Highest-signal resume keywords

Customer ServiceBanking OperationsData EntryRegulatory ComplianceFinancial Transactions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryBasic Mathematical CalculationsAccount CleanupFraud MonitoringGeneral Ledger BalancingInvestment AccountingWire ProcessingAML MonitoringChex System ReportingBSA Tracking

Soft Skills

Effective CommunicationAttention to DetailTime ManagementProblem-SolvingTeam Support

Tools & Technologies

Fiserv AML ToolsEnfactWord Processing SoftwareSpreadsheet SoftwareInternet Software

Certifications & Qualifications

High School DiplomaValid Driver’s License

Industry Keywords

Overdraft ManagementCollection ServicesSignature Card ManagementCashier’s ChecksDomestic and International Wires

About the role

Key responsibilities & impact

Provide customer service by telephone and internet chat for balance requests, posting issues, online banking, bill payment, password resets, and related inquiries
Assist the Libby Operations Officer with account cleanup, summons research, debit card, and year-end correction projects
Provide backup support for overdrafts, stop payments, Reg E claims, non-posts, item entry, data entry, payables, and cash letter adjustments
Report collection items through Chex System or Collection Bureau Services
Collect and distribute daily mail for the Libby Operations department and branch
Support branch employees with operational, overdraft, collection, debit card, signature card, and statement issues
Process domestic and international wires, including OFAC checks, BSA tracking, posting, review, and record maintenance
Maintain correspondent settlement balances and complete daily Fed, UBB, and FHLB settlement entries
Perform ICS/CDARS investment accounting, Fed returns data entry, foreign-check cash letters, and General Ledger balancing
Manage dormant and inactive signature cards and account reactivation requests
Monitor AML alerts, branch CTRs and SARs using Fiserv AML tools
Review debit card activity for potential fraud using Enfact and manage related cases
Manage monetary instrument, debit card, token, and branch supply inventories
Print, review, and distribute banking notices and checks
Review remote-capture transactions for scanning accuracy and duplicate items
Monitor Cashier’s Checks over $10,000 for accuracy and signing authority
Review incoming levies and process related account debits and cashier’s checks
Respond to Social Security Verification requests and submit required documentation
Manage stop payments and maintain electronic signature card files

Requirements

What you’ll need

High School Diploma or General Education Degree
3 to 6 months related experience and/or training
Valid Driver’s License
Working knowledge of word processing, spreadsheet, accounting, and internet software
English language knowledge and effective written and verbal communication
Ability to perform basic mathematical calculations
Ability to maintain accuracy, precision, and quality in assigned duties
Ability to follow written and verbal instructions and complete tasks on time
Ability to provide excellent customer service
Ability to sit, grasp, reach, talk, and hear regularly; stand, walk, lift/carry up to 10 pounds, and stoop/crouch occasionally
Ability to clearly see, with or without corrective lenses

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account First Montana Bank Website LinkedIn All Job Openings 51 - 200 employees Founded 1913 🏦 Banking 💸 Finance Banking
Finance First Montana Bank is a community-focused, FDIC‑insured regional bank serving Western Montana since 1913. The bank offers retail and commercial banking services including personal and business checking and savings, lending and mortgages, debit and credit cards, online and mobile banking (with Zelle®), overdraft protection, and identity-theft education and prevention resources. First Montana Bank operates a network of branches across Montana and is regulated by the State of Montana Division of Banking and the Federal Reserve Bank. Operations Support Specialist Job not on LinkedIn 🔥 0 minutes ago 🏢 Libby – Onsite 💵 $16 - $22 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide customer service by telephone and internet chat for balance requests, posting issues, online banking, bill payment, password resets, and related inquiries
Assist the Libby Operations Officer with account cleanup, summons research, debit card, and year-end correction projects
Provide backup support for overdrafts, stop payments, Reg E claims, non-posts, item entry, data entry, payables, and cash letter adjustments
Report collection items through Chex System or Collection Bureau Services
Collect and distribute daily mail for the Libby Operations department and branch
Support branch employees with operational, overdraft, collection, debit card, signature card, and statement issues
Process domestic and international wires, including OFAC checks, BSA tracking, posting, review, and record maintenance
Maintain correspondent settlement balances and complete daily Fed, UBB, and FHLB settlement entries
Perform ICS/CDARS investment accounting, Fed returns data entry, foreign-check cash letters, and General Ledger balancing
Manage dormant and inactive signature cards and account reactivation requests
Monitor AML alerts, branch CTRs and SARs using Fiserv AML tools
Review debit card activity for potential fraud using Enfact and manage related cases
Manage monetary instrument, debit card, token, and branch supply inventories
Print, review, and distribute banking notices and checks
Review remote-capture transactions for scanning accuracy and duplicate items
Monitor Cashier’s Checks over $10,000 for accuracy and signing authority
Review incoming levies and process related account debits and cashier’s checks
Respond to Social Security Verification requests and submit required documentation
Manage stop payments and maintain electronic signature card files 🎯 Requirements
High School Diploma or General Education Degree
3 to 6 months related experience and/or training
Valid Driver’s License
Working knowledge of word processing, spreadsheet, accounting, and internet software
English language knowledge and effective written and verbal communication
Ability to perform basic mathematical calculations
Ability to maintain accuracy, precision, and quality in assigned duties
Ability to follow written and verbal instructions and complete tasks on time
Ability to provide excellent customer service
Ability to sit, grasp, reach, talk, and hear regularly; stand, walk, lift/carry up to 10 pounds, and stoop/crouch occasionally
Ability to clearly see, with or without corrective lenses Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Representative 🕒 July 16 CHS Inc. 10,000+ employees 🍽️ Food & Beverage 📦 Logistics 🏭 Manufacturing Website LinkedIn All Job Openings Customer Support Representative managing customer service inquiries and support at CHS agribusiness. Creating an excellent customer service experience for current and prospective customers. 🏢 Libby – Onsite 💵 $17 - $26 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs