Manager SBL Closing

First Merchants Corporation

Manager, SBL Closing at First Merchants Bank managing loan closings and leading a dedicated closing team. Responsible for compliance, communication, and process improvement within the loan closing processes.

Posted 5/22/2026full-timeRemote • Florida, Kentucky, Missouri, Ohio, Tennessee, Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Manage, coach, mentor and lead the closing team
Serve as liaison to accounting, boarding, vendor management, and Loan Operations
Ensure that SBL’s loan portfolio files are complete, comprehensive, and ready for quality assurance & compliance review
Supervise the closing team
Conduct pre-closing file reviews
Assist Closers with obtaining missing file information, answering questions, and troubleshooting closing issues
Supervise Post-Closing Clerk with assigned tasks
Consistently evaluate the pre- and post-closing functions and identify opportunities for process improvement, greater efficiencies, and better customer experiences.

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Accounting or relevant field, or equivalent related experience
A minimum of ten (10) years' SBA industry experience with strong understanding of SBA closing practices and policies
A minimum of three (3) years’ experience directly in the area of loan closing
Demonstrated management, leadership and coaching skills
Strong written and verbal communication skills; demonstrated ability to educate borrowers about SBL’s documentation needs and build positive rapport while following up to obtain files
Strong affinity for organization; strong ability to multitask and synthesize information from numerous sources.

Benefits

Comp & perks

Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SBA closing practicesloan closingquality assurancecompliance reviewprocess improvement

Soft Skills

managementleadershipcoachingcommunicationorganizationmultitaskingrapport building

Certifications

Bachelor’s degree in BusinessBachelor’s degree in FinanceBachelor’s degree in Accounting