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Client Partner
First IntuitionClient Partner managing client relationships and interactions in an award-winning training organization. Conducting client meetings and ensuring alignment with business needs in the apprenticeship sector.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client management capabilities, ensuring effective communication and resolution of queries while maintaining attention to detail and organization in managing apprenticeship processes. Proficient in time management and facilitating meetings to drive client engagement and feedback.
Highest-signal resume keywords
Client ManagementTime ManagementAttention To DetailOrganizational SkillsMeeting Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Industry Keywords
Apprenticeship ApplicationsClient QueriesEligibility CriteriaProgress TrackingAd-Hoc CommunicationsFeedback GatheringExam ManagementClient EngagementMeeting MinutesAction Tracking
About the role
Key responsibilities & impact- Holding regular meetings with allocated clients, following a set agenda and writing up minutes and actions in the relevant teams channel
- Attending an annual review in person meeting with key clients – discussing success and challenges over the year and a range of EDI data – gathering feedback from apprentices and managers
- Being the first point of contact for client queries, triaging these and ensuring resolution
- Completing the sign-up process for new apprenticeship and exam plus applications, up to but not including the onboarding form
- Ensuring all eligibility and suitability criteria are met when completing sign-up’s and authorisations requested when needed
- Ad-hoc client communications as required
- Proactively managing progressions of learners with FI
- Manage exam only planners for allocated clients, ensuring courses are booked and progress tracked
- Managing interest from new clients, seeing this through to applications as appropriate
- Covering leave for other members of the client team
Requirements
What you’ll need- Professional and organised approach to meetings, updates and communications
- Time management
- Attention to detail
- Organisation skills
Benefits
Comp & perks- Dedicated to safeguarding children, young people, and vulnerable adults
- Equal opportunities for all applicants
- Reasonable adjustments during the recruitment process