Head of Commercial

First Intuition

Head of Commercial responsible for new business growth, client relationships, and go-to-market strategy in the Skills Lab division at First Intuition.

Posted 7/30/2026full-timeLondon • 🇬🇧 United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving commercial growth through strategic planning, client relationship management, and team leadership. Proven ability to develop and execute go-to-market strategies while leveraging market insights to achieve revenue targets.

Highest-signal resume keywords

Commercial Strategy DevelopmentNew Business GrowthTeam LeadershipStakeholder ManagementCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ForecastingPricing StrategyPipeline ManagementConsultative SellingCommercial Modeling

Soft Skills

Excellent CommunicationCollaborative LeadershipRelationship Building

Tools & Technologies

HubSpot

Industry Keywords

Learning & DevelopmentProfessional ServicesHR TechnologyApprenticeshipsSkills Funding

About the role

Key responsibilities & impact

Own and drive the commercial agenda for Skills Lab.
Build the pipeline and win new business.
Deepen existing client relationships.
Shape the go-to-market strategy for diagnostic-led, framework-based skills proposition.
Build and lead the commercial team as it scales.
Act as a senior, credible ambassador for Skills Lab.
Develop and execute commercial and go-to-market strategy for Skills Lab.
Define target markets, value propositions and commercial priorities.
Shape pricing, packaging and commercial models alongside Finance.
Use market insight to drive sustainable revenue growth.
Own the commercial pipeline and revenue targets.
Lead major new business opportunities from discovery through to close.
Grow existing client relationships through cross-selling and account development.
Deliver accurate forecasting, reporting and pipeline management through HubSpot.
Build trusted relationships with senior L&D, Talent and People leaders.
Represent Skills Lab at client meetings, networking events and conferences.
Develop strategic partnerships that strengthen market position.
Collaborate with regional teams to identify and convert opportunities across the wider First Intuition client base.
Recruit, develop and lead the commercial team as the business grows.
Work closely with Marketing to align campaigns and lead generation with commercial priorities.
Establish clear KPIs, coaching and high-performance standards.
Create commercial processes, collateral and bid support to enable future growth.
Report regularly on pipeline health, conversion, forecasting and revenue performance.
Support budgeting and commercial planning.
Identify opportunities and risks while maintaining excellent CRM discipline.

Requirements

What you’ll need

Proven success delivering new business growth within learning & development, professional services, HR technology or a related sector.
Experience selling complex, consultative solutions to senior stakeholders.
Track record of leading and developing successful commercial or business development teams.
Strong commercial acumen across forecasting, pricing and pipeline management.
Excellent communication and stakeholder management skills.
Experience using CRM platforms (HubSpot desirable).
Collaborative, relationship-focused leadership style.
Knowledge of apprenticeships, skills funding or the wider education sector (desirable).
Experience selling assessment, diagnostic or leadership development solutions (desirable).
Established network across HR, Talent or L&D communities (desirable).
Experience scaling a commercial function or launching a new proposition (desirable).

Benefits

Comp & perks

Competitive salary and benefits
Hybrid working
Genuine investment in your development
30 days’ annual leave plus bank holidays
3 FI Days per year
Flexible-working positive employer with a range of family-friendly policies
Employee Assistance Programme: 24-hour confidential access to counselling and support services
Competitive Pension
Private Medical Insurance
Training and development opportunities
Long term career prospects in a growing company
Employee perks including a range of discounts to suit your lifestyle