CRM System Administrator

First Intuition

. Act as the day-to-day administrator for HubSpot CRM, managing user administration, permissions, teams and access controls.

Posted 7/30/2026contractLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HubSpot CRM administration, including user management, workflow configuration, and data integrity maintenance. Proficient in delivering training and support for CRM adoption while ensuring high data quality standards.

Highest-signal resume keywords

HubSpot CRM AdministrationCRM Automation ConfigurationData Quality ManagementUser Training DeliveryIssue Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HubSpot Sales Hub EnterpriseSalesforce Sales CloudCRM Workflow ConfigurationData Imports/ExportsData ManipulationUser Permissions ManagementDashboard ConfigurationAutomation ImplementationData Integrity MonitoringProcess Improvement

Soft Skills

Excellent CommunicationAttention to DetailOrganizational SkillsTeam CollaborationIndependent Work

Industry Keywords

CRM AdministrationData Quality StandardsUser Support ModelContinuous ImprovementTraining Materials Development

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Act as the day-to-day administrator for HubSpot CRM, managing user administration, permissions, teams and access controls.
Configure and maintain workflows, properties, pipelines, sequences, templates and automation to meet the needs of different business teams.
Maintain data integrity within the CRM through routine housekeeping, monitoring and by supporting the agreed data quality standards.
Maintain up-to-date configuration documentation, ensuring changes are recorded and best practices are followed.
Act as second-line point of resolution for HubSpot, taking ownership of queries and issues escalated by the Applications Analyst.
Support the delivery of CRM adoption and enablement programmes, helping teams embed HubSpot into their day-to-day ways of working.
Contribute to and deliver training sessions and materials for all levels of skill and experience.
Support the development, maintenance and troubleshooting of integrations between HubSpot and other business systems.
Assist with data imports, exports and routine data tasks.
Help troubleshoot data flow and connectivity issues between HubSpot and connected systems.
Identify opportunities to streamline processes or procedures, introduce automations and improve efficiency for CRM users.
Stay informed about HubSpot releases and new features, recommending enhancements that add value to the business.
Contribute to the wider Enterprise Applications team’s continuous improvement activity and share knowledge with colleagues.

Requirements

What you’ll need

Demonstrable experience administrating HubSpot Sales Hub Enterprise and/or Salesforce Sales Cloud, or a comparable CRM platform, in a business environment.
Confident configuring CRM automations, properties, dashboards and user permissions.
Experience resolving escalated user queries and issues within a support model, and delivering or contributing to end-user training.
A strong focus on data quality and accuracy, with good attention to detail.
Excellent communication skills, with the ability to explain technical concepts to non-technical colleagues.
Well organised, with the ability to manage multiple priorities and work independently as well as part of a team.
Comfortable working with data, such as imports/exports, list management and data manipulation.
Right to live and work in the UK, and able to travel to FI centres when required.

Benefits

Comp & perks

25 days annual leave PLUS bank holidays
3 FI Days per year
Remote working, with equipment provided for homeworking
Flexible working positive employer with a range of family-friendly policies
Employee Assistance Programme: 24-hour confidential access to counselling and support services
Private medical insurance
Training and development opportunities
Employee perks including a range of discounts to suit your lifestyle