Community Market Leader

First Interstate

Community Market Leader overseeing First Interstate Bank’s multi-branch retail operations, sales, compliance, and customer experience. Coaching branch managers and growing consumer and small-business relationships.

Posted 8/7/2026full-timeBoise • Idaho • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail banking leadership, consumer lending, and compliance with banking regulations. Proven ability to drive sales performance and develop strategic partnerships to enhance customer relationships and branch performance.

Highest-signal resume keywords

Retail Banking LeadershipConsumer Lending ExpertiseCompliance with BSA/AML RegulationsSales Performance ManagementCoaching and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Consumer Deposit AccountsPersonal LoansSmall Business ServicesDigital Banking ToolsBranch ProceduresRisk ManagementOperational ProceduresSales Data InterpretationPerformance MetricsCustomer Segmentation

Soft Skills

Effective CommunicationCoachingMentoringTeam LeadershipContinuous Improvement

Tools & Technologies

CRM SystemsDigital Banking PlatformsPerformance Dashboards

Certifications & Qualifications

High School Diploma or GEDValid Driver's License

Industry Keywords

Retail BankingCommunity BankingSmall Business BankingHome LoansTreasury ManagementWealth ManagementFederal and State Banking LawsAudit StandardsMarket TrendsCustomer Behavior

About the role

Key responsibilities & impact

Develop and execute local market strategies to grow individual and small business deposits, loans, and customer relationships
Ensure compliance with regulatory requirements, internal policies, and audit standards
Monitor and analyze branch performance metrics and identify improvement opportunities
Collaborate with Commercial Banking, Mortgage, Wealth, Retirement, and Treasury partners to deliver holistic financial solutions
Promote accountability, recognition, and continuous improvement
Represent the bank at local events, partnerships, and business development efforts
Coach and mentor branch employees on technical expertise, consumer lending, and small business lending
Optimize bank capabilities and results through partnership and planning with Commercial Market Presidents and State Presidents
Lead and inspire seven or more Community Branch Managers to achieve sales, service, and compliance goals
Provide coaching, mentoring, succession planning, performance goals, feedback, and development opportunities for Community Branch Managers
Serve as a key leader in the market, potentially as the most senior local leader
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or General Education Degree (GED) equivalent required
Bachelor's Degree in Finance or Management preferred
7-9 years progressive retail banking experience, including multi-branch leadership required
Valid Driver's License required
Expertise in consumer deposit accounts, personal loans, small business services, and digital banking tools
Familiarity with federal and state banking laws, including BSA/AML, Reg E, Reg CC, and privacy regulations
Proficiency in branch procedures, compliance, audit standards, risk management, retail banking products, and operational procedures
Knowledge of consumer banking sales models, customer segmentation, and performance metrics
Understanding of local market trends, competitor offerings, and customer behavior
Skill in driving sales performance, setting goals, and implementing incentive programs
Ability to communicate clearly and effectively with internal teams, senior leadership, and external stakeholders
Ability to interpret sales data, customer insights, and operational reports
Comfort using CRM systems, digital banking platforms, and performance dashboards
Extensive knowledge in Community/Small Business Banking and Home Loans
Foundational knowledge in Treasury Management and Wealth Management
Regular and predictable attendance required
Ability to travel as needed
Ability to pass pre-employment screenings including a background check
Must verify identity and employment eligibility through E-Verify

Benefits

Comp & perks

Generous Paid Time Off (PTO)
Paid federal holidays
Student debt employer repayment program
401(k) retirement plan with a 6% match
Reasonable accommodations for qualified individuals with disabilities