Commercial Banking Representative II

First Interstate

Commercial Banking Representative acting as the main contact for banking clients. Managing large loan portfolios and ensuring client satisfaction through support services.

Posted 6/26/2026full-timeGreeley • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $35 per hourWebsite

About the role

Key responsibilities & impact

Functions as the primary daily contact between commercial banking clients and the Bank
Assists Commercial Relationship Managers with servicing the client for large and complex loan portfolios
Responsible for maintaining and expanding the relationship with clients by providing overall client support services
Works proactively to maximize client satisfaction and encourage expansion of the relationship
Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard procedures
Handles day-to-day client calls, client transactions, and client problem resolution
Responds to client account inquiries, performs account maintenance and research/resolves client problems
Executes client transactions within delegated authority or applicable department guidelines
Assists in obtaining necessary information to submit loan applications
Runs daily, weekly, monthly, and quarterly reports
Reviews reports for accuracy and compliance and takes action to update systems or make other corrections
Supports Commercial Relationship Manager with complex client relationship reviews and portfolio management

Requirements

What you’ll need

High School diploma or equivalent
Three plus (3+) years’ banking experience required or equivalent combination of education and experience
Advanced understanding of credit products, bank systems and commercial lending
Exhibits a sophisticated understanding of applicable federal regulations, credit policy and bank policies and procedures
Strong organizational skills, time management skills and strong attention to detail
Proficiency with personal computers and related software packages

Benefits

Comp & perks

Accrue and use your paid time off (PTO) immediately
Paid federal holidays in addition to PTO
Child Care Assistance Program for eligible dependent(s)
Monthly stipend toward a fitness club membership or exercise-related classes
Medical, dental, vision, short-term and long-term disability benefits and life insurance
Flexible spending accounts
Health savings account
Employee assistance program
401(k)
Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time)
Up to 11 paid Federal holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

banking experiencecredit productscommercial lendingaccount maintenanceloan applicationsreportingcomplianceproblem resolutionclient transactionsportfolio management

Soft Skills

client supportclient satisfactionorganizational skillstime managementattention to detailrelationship managementproactive communicationproblem-solvingexecution of proceduresclient inquiries