Community Branch Manager

First Interstate

Community Branch Manager overseeing client service and employee growth with First Interstate Bank. Focusing on growth goals and operational efficiency in Deadwood and Lead branches.

Posted 6/3/2026full-timeDeadwood • South Dakota • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for the delivery of outstanding client service, achievement of growth goals, operational efficiencies, and development of branch employees.
Develop and maintain client relationships using a full suite of banking services, with a focus on customer experience, digital utilization, and compliant sales practices.
Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc.
Manages the effective use of client relationship management software, recording appropriate activities, incidents, referrals and marketing.
Manages and fosters growth in the top client relationships of the branch.
Identifies referral opportunities to other lines of business including but not limited to Home Loans, Treasury Solutions, Merchant Services, Small Business Banking, and Wealth Management.
Opens and maintains a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer and small business credit cards.
Ensures operational efficiency, compliance, and quality standards are met.

Requirements

What you’ll need

High School Diploma or General Education Degree (GED) required
Associate's Degree preferred
4-6 years experience in the banking industry to include supervisor or management experience required
Consumer and Small Business lending origination experience preferred
Valid Driver’s License required
Registered Mortgage Loan Originator per the SAFE Act required
Notary Certification preferred
Strong understanding of digital banking capabilities, CRM utilization, and customer adoption strategies.
Ability to solve complex operational or client related challenges using sound judgment, data interpretation, and risk aware decision making.

Benefits

Comp & perks

Generous Paid Time Off (PTO) in addition to paid federal holidays.
Student debt employer repayment program.
401(k) retirement plan with a 6% match.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

consumer lendingsmall business lendingcash managementinvestment managementclient relationship managementoperational efficiencycompliancedata interpretationrisk management

Soft Skills

client servicerelationship buildingproblem solvingjudgmentstrategic thinking

Certifications

High School DiplomaGeneral Education Degree (GED)Registered Mortgage Loan OriginatorNotary Certification