First Help Financial

Marketing

• Review reports and photos of vehicles to assess damage and overall condition
• Input and track Sales information in Leapfrog
• Update and maintain auction statuses in AutoIMS
• Input receipt of post-sale checks
• Audit and send required documents for Gap/Warranty Cancellations
• Maintain post-sale document uploads
• Verify insurance coverage on recovered vehicles
• Assist with title tracking in the Allstate portal and Remarketing dashboard
• Assist Remarketing team with any other duties

Remarketing Support Associate

Administrative Assistant

• Entering loan payments, repo sales, and service cancellation refunds into our loan management system on a daily basis
• Recording and tracking payments, updating spreadsheets and other accounting databases accordingly
• Preparing documents for external audit, as well as assisting with other side projects from time to time
• Perform other duties as assigned by Accounting Team Lead
• Report to Accounting Team Lead; temporary three (3) month assignment

Accounting Administrative Assistant

Data Scientist

• Design and develop analytical infrastructure to monitor portfolio performance including KPI dashboards, reports and other tools.
• Derive analytical insights from portfolio data and evaluate risk profile trends.
• Conduct analysis on impact on portfolio due to changes in the macroeconomic factors and make business recommendations
• Develop metrics to monitor and improve collector effectiveness along several key Servicing dimensions
• Formulate actionable tasks to lower delinquency rates, losses and roll-rates
• Champion operational process improvements to leverage technology & analytical tools as appropriate. Standardize & automate reports generation.
• Partner with Servicing Operations team to leverage analytics to develop superior operational processes
• Partner with Technology team for evaluation and roll out of cutting-edge innovation in financial technology.
• Coordinate with Risk team to refine existing underwriting models and build newer risk models
• Support C-level executives with ad hoc analyses to address specific business problems.

Associate, Risk Data Science

Account Executive

• Territory Sales Representative covering San Antonio, McAllen, Harlingen and Del Rio, TX
• Manage loan originations and cultivate relationships with auto dealerships
• Build and maintain strong relationships with current and prospective dealerships
• Serve as primary point of contact for dealership accounts (phone, text, email)
• Educate dealerships on services and prospect for new business, including cold-calling
• Weekly travel to dealerships in designated geography; reimbursed for car travel
• Report to Regional Sales Manager
• First Help Financial provides auto loans to the underserved with tri-lingual support and strong year-over-year growth

Remarketing Support Associate

Accounting Administrative Assistant

Associate, Risk Data Science

Bilingual Territory Sales Representative