Associate Skip Tracing

First Help Financial

Asset Associate coordinating repossessions for First Help Financial, providing support in locating client collateral and ensuring compliance with regulations.

Posted 7/20/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Skip Tracing and Recovery Processes, ensuring compliance with state and federal regulations while effectively communicating with Recovery Agents. Proficient in analyzing credit applications and managing repossession orders to optimize recovery efforts.

Highest-signal resume keywords

Skip Tracing ExperienceAuto Recovery KnowledgeBanking ExperienceCompliance AdherenceCredit Application Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Skip TracingCredit Application ReviewData AnalysisRepossession Order ManagementRegulatory Compliance

Soft Skills

CommunicationJudgmentDiscretionConfidentialityAdministrative Skills

Tools & Technologies

Recovery SystemsPhone CommunicationEmail Communication

Industry Keywords

Auto FinanceBankruptcyActive-Duty MilitaryLien Holder StatusImpound Requirements

About the role

Key responsibilities & impact

Identify the best-known address to locate the client’s collateral or customer
Determine if the customer holds special status such as Bankruptcy, Active-Duty Military, and others
Generate successful leads and contacts for Recovery Agents by utilizing all available sources
Communicate frequently with Recovery Agents via phone, email, and recovery systems
Confirm FHF’s Lien holder status of pursued collateral
Review and analyze credit applications and in-house documents to help determine location
Assign or Reassign repossession orders after validating correct address/place of employment or other helpful leads
Use independent judgment and discretion to ensure compliance with all state and federal codes, regulations, and laws that pertain to the position
Report on independently identified trends in recovery data to contribute to FHF’s proprietary underwriting model
Places outbound follow up calls to vendors to verify requirements to recover
Stay up to date on current state legislation involving impound requirements and notification guidelines
Comply FHF compliance requests and requirements
Ensure all information/leads provided are being acknowledged and followed up on
Ensure confidentiality of the company’s operations, portfolio, customer information, and computer technology
Some Administrative tasks will be required
Additional duties as assigned by management

Requirements

What you’ll need

Demonstrates historical career stability
Banking or collections experience
Mandatory minimum of 1+ years of recent Skip Tracing experience in auto recovery
Bachelor's degree, preferred and/or equivalent work experience
Experience in auto finance field

Benefits

Comp & perks

Generous salaries
Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
Paid vacation
401(k) match
Tuition reimbursement
Social activities
Monthly lunches
Robust employee recognition and talent development program to enhance your career