Sales Trainer

First Help Financial

Sales Trainer onboarding new hires for remote sales positions at First Help Financial. Conducting gap analyses and hosting training sessions to enhance sales team effectiveness.

Posted 6/19/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $69,174 per yearWebsite

About the role

Key responsibilities & impact

Own the onboarding training for new hires for all Sales positions
Conduct skills gap analyses to identify areas of improvement for current sales team
Coordinate individual and team performance review sessions to discuss strengths and weaknesses
Collect feedback from trainees and managers about training courses
Report on impact of training programs
Host group training for sales teams
Maintain updated records of training material and curriculum
Develop proficiencies in internal administration systems and processes that support the task of the sales team
Review the training materials regularly and report any needed updates to the Team Lead, ensuring Sales, UW, Compliance and Tech can reference one place for program rules
Collaborate with Sales Ops Associate on the creation of training materials
Conduct post-training reviews, assessments, and surveys to assess the curriculum and training effectiveness

Requirements

What you’ll need

2+ years in current role within UW, CSO, Funding or Sales teams at FHF
Strong organization and time-management skills to prioritize, delegate tasks and set goals for productivity
Proficient in CRM and LOS systems
Creative problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners
Excellent communication (verbal and written) and interpersonal skills to inspire and engage learners.
Professional level ability to convey complex information clearly, provide context, effective questioning, and follow-up. Effectively use training curriculum to maintain audience attention, engage learners for better retention, and excellent grammar structure for printed sales collateral.
Demonstrated effective listening skills and public speaking acumen.
Must be a Subject Matter Expert in all policies, procedures, and compliance-related topics in Sales, CSO, Funding and/or UW
Good research skills to perform advanced and analytical research to find reliable and relevant content for the learner.
Experience with the use of modern technology to develop training modules needed in online platforms
Strong leadership skills and interpersonal skills.
Capable of utilizing a multitude of delivery techniques and activities, to engage learners while relating critical concepts.
Preferred experience in project management, planning skills and working on multiple projects at a time
Proven initiative, positive attitude, team-oriented, self-motivated, and highly enthusiastic

Benefits

Comp & perks

Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.
Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM systemsLOS systemstraining curriculum developmentskills gap analysistraining assessmentstraining effectiveness evaluationpublic speakingadvanced research skillsonline training module developmentproject management

Soft Skills

organization skillstime-management skillscreative problem-solvingcommunication skillsinterpersonal skillseffective listeningleadership skillsteam-orientedself-motivatedpositive attitude