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First Help Financial

Product Owner – Contract

First Help Financial

Product Owner driving technology-driven initiatives in auto finance and loan servicing at First Help Financial. Collaborating with cross-functional teams to deliver customer-centric products and enhance business strategies.

Posted 6/8/2026contractSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Partner with Subject Matter Experts, operational leaders, and business users to develop a deep understanding of product features, workflows, and business needs.
  • Collaborate with product, design, and engineering teams to define and evolve product strategy in the auto finance and loan servicing domain.
  • Own and manage the product backlog, ensuring priorities align with business goals and customer impact.
  • Write clear, actionable user stories with well-defined acceptance criteria.
  • Facilitate backlog grooming, sprint planning, and other Agile ceremonies to drive efficient delivery.
  • Act as the primary liaison between stakeholders and engineering teams, ensuring clarity, alignment, and timely decision-making.
  • Translate complex business requirements into scalable technical solutions.
  • Monitor product performance, gather feedback, and continuously iterate to improve outcomes.
  • Work closely with Product Management during the initial 6 to 12 months to ramp up on domain and product knowledge, then take ownership of specific product areas.

Requirements

What you’ll need
  • 4+ years of experience as a Product Owner or in a similar role.
  • Bachelor’s degree required (Computer Science or related field preferred).
  • Strong track record of delivering complex, high-impact products.
  • Experience working with cross-functional teams in Agile environments.
  • Proven ability to create high-quality user stories, acceptance criteria, and product documentation.
  • Strong understanding of business process mapping, user flows, and system interactions.
  • Hands-on experience with tools such as Jira or similar backlog management tools.
  • Excellent stakeholder management and communication skills.
  • Ability to thrive in a fast-paced, evolving environment and handle ambiguity.
  • Data-driven mindset with the ability to define and track success metrics.
  • Prior experience in financial services, lending, or fintech is preferred.
  • CSPO or equivalent Agile certification is highly desirable.

Benefits

Comp & perks
  • Great Perks – We offer generous salaries, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
  • Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
  • Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in *you*.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product backlog managementuser story creationacceptance criteria definitionbusiness process mappinguser flowssystem interactionsdata-driven mindsetsuccess metrics tracking
Soft Skills
stakeholder managementcommunication skillscollaborationadaptabilityproblem-solving
Certifications
CSPO