Senior Project Manager

First Help Financial

Senior Project Manager at First Help Financial leading complex, cross-departmental initiatives to drive clarity and execution. Building and scaling the Project Management Office for organizational success.

Posted 5/12/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $130,000 per yearWebsite

About the role

Key responsibilities & impact

Own complex, multi-departmental initiatives spanning Operations, Finance, Compliance, and Technology from framing through delivery
Make real decisions on scope, approach, and trade-offs shaping how the work gets done, not just executing a plan handed to you
Translate strategic priorities into structured plans with clear scope, owners, timelines, and definitions of done
Run the operating mechanics of your initiatives working sessions, status reporting, risk tracking, decision logs with the discipline that gives leadership confidence the work is in hand
Step into ambiguous or high-pressure situations to resolve conflicts, rebalance resources, and keep critical deadlines on track
Sniff-test the business logic of the initiatives you lead unit economics, portfolio performance, operational trade-offs, and the assumptions underlying the plan to make sure the work is actually moving the right numbers
Build the analysis behind the recommendation not just the deck that wraps it
Connect day-to-day execution to underlying business outcomes; understand and articulate why the work matters, what success looks like in measurable terms, and when an initiative needs to be re-scoped or stopped
Brief executives with clarity on what’s happening, what’s at risk, and what to decide
Navigate complex stakeholder dynamics using influence, not authority to drive alignment between Engineering, Operations, Finance, and Compliance
Carry business logic into technical conversations many credit and operations decisions ultimately get implemented in code, and you should be fluent enough to hold productive conversations with Engineering on scope, trade-offs, and timelines
Partner with Finance on the analytical framing of your initiatives assumptions, forecasts, and the financial story behind the work
Adopt and improve the cadences, templates, and reporting that the PMO has established making them better through how you use them, not just adding to them
Help raise the bar on rigor across teams that are still maturing their project management practices, leading by example rather than by mandate

Requirements

What you’ll need

5+ years of experience in business operations, strategic finance, business transformation, credit strategy, operations strategy, management consulting, chief of staff, investment banking / PE, or a related role where you owned real strategic substance not just project administration
Bachelor's degree or equivalent work experience
A proven track record of leading large-scale, cross-functional projects in complex environments
Experience introducing structure to teams that have historically operated without formal frameworks and the change-management instincts to do that without creating resistance
Preferred: experience in auto lending or consumer lending more broadly familiarity with the lifecycle (originations, credit, servicing) is a significant plus

Benefits

Comp & perks

Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.
Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

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Hard Skills & Tools

business operationsstrategic financebusiness transformationcredit strategyoperations strategymanagement consultingproject managementchange managementdata analysisfinancial forecasting

Soft Skills

leadershipcommunicationinfluenceconflict resolutionstakeholder managementproblem-solvingdecision-makingadaptabilitystrategic thinkingcollaboration

Certifications

Bachelor's degreeProject Management Professional (PMP)Certified Business Analysis Professional (CBAP)Lean Six Sigma CertificationCertified ScrumMaster (CSM)Chartered Financial Analyst (CFA)Certified Management Consultant (CMC)Agile CertificationChange Management CertificationFinancial Risk Manager (FRM)