Business Analyst

First Help Financial

Business Analyst improving credit decisioning and underwriting processes for auto loans. Collaborating with business units and tech teams to document requirements and automate processes.

Posted 5/11/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $93,292 per yearWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Collaborate with the Credit Strategy & Management team to support credit rules, pricings, business process improvements and automations.
Gather requirements from key stakeholders by using requirement elicitation techniques like interviews, brainstorming, requirement workshops, observation, focus groups, and etc.
Analyze and interpret requirements for their viability against the business objective and usability for technical teams’ development and coding.
Document requirements by creating use cases, functional and non-functional requirements, operational and technical requirement documents, data flow diagrams (DFD), Business Process Models.
Work closely with the Program Managers and DevOps team to ensure efficient deployment and operational support.
Lead or participate in projects using tools like JIRA and Agile methodologies.
Develop and monitor KPIs for program performance and project delivery.
Recommend workarounds, value additions and remove solution bottlenecks for the stakeholders since through having deep knowledge of both business and technology.
Support in development and testing of the product (test plans and test cases).

Requirements

What you’ll need

3+ years of experience as a Business Analyst, Business Systems Analyst, or software developer, credit risk analytic role is required.
2+ years of experience in programing languages such as Python and SQL.
2+ years of experience in reporting systems like Sigma, Tableu, PowerBI is preferred.
Experience in Snowflake is a plus
Experience in auto finance (heavy focus in originations and operations) is preferred.
Bachelor’s degree in STEM (Statistics, Technology, Engineering, Mathematics) and Data Science, Analytics preferred.
Strong written communication, project management, and problem-solving skills.
Experience in managing cross-functional collaboration with internal and external stakeholders.
Demonstrated historical career stability.

Benefits

Comp & perks

Generous salaries
Competitive health and welfare benefits
Paid vacation
401(k) match
Tuition reimbursement
Quarterly social outings
Monthly lunches
Robust employee recognition
Training development program

ATS Keywords

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Hard Skills & Tools

PythonSQLreporting systemsSigmaTableauPowerBISnowflakebusiness process improvementsrequirement elicitationKPI development

Soft Skills

written communicationproject managementproblem-solvingcross-functional collaboration