First Help Financial

Administrative Assistant, Payments

First Help Financial

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $19 per hour

Job Level

Junior

About the role

  • Apply client payments to appropriate system
  • Process PayNearMe and Money Gram payments daily
  • Handle refunds in a timely manner
  • Verify and process ACH transactions, set up automatic payments, and integrate bank details into the internal platform
  • Prepare Excel reports for payment waivers and reversals
  • Collaborate with Accounting and Funding departments and external vendors
  • Investigate and resolve unusual payment patterns
  • Report to Servicing Operations Manager; work Monday–Friday 9:00am–5:30pm EST
  • Remote role (anywhere in the US)

Requirements

  • High Diploma or GED equivalent required.
  • Minimum of 1 year of administrative or accounting experience preferred.
  • Excellent communication skills.
  • Self-motivated and able to work independently.
  • Strong multitasking abilities with attention to detail.
  • Proficient in Excel and Outlook.
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