First Help Financial

Payroll & Benefits Associate

First Help Financial

full-time

Posted on:

Location Type: Remote

Location: MassachusettsUnited States

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Salary

💰 $28 per hour

About the role

  • Payroll Administration (U.S. & Global)
  • Process payroll for hourly, salaried, and 1099 employees, including reviewing timecards for accuracy.
  • Partner with global payroll vendors to ensure timely and accurate payroll processing across international locations (e.g., validating employee data, pay changes, taxes, and statutory benefits).
  • Maintain payroll documentation in accordance with country-specific compliance requirements.
  • Support the setup of new tax accounts for U.S. states and assist with onboarding new countries as the company expands.
  • Review and validate global payroll reports, funding requests, and tax filings.
  • Ensure proper calculations of deductions, overtime, bonuses, commissions, and localized pay rules.
  • Respond promptly to payroll-related questions from U.S. and global employees.
  • Administer employee benefit programs, including enrollments, terminations, and life-event changes (Rippling).
  • Manage annual open enrollment and ongoing benefits communication.
  • Administer health & welfare plans, 401(k), workers’ compensation claims, STD/LTD, DBL, and leave of absence programs (including FMLA).
  • Coordinate with global benefits vendors to support localized benefit offerings and maintain compliance with country-specific requirements.
  • Ensure timely completion of annual benefits reporting (ACA, 1095, 5500).
  • Conduct quarterly audits of state tax and unemployment accounts.
  • Process biweekly updates between HR/benefits systems and the 401(k) provider (Empower).
  • Complete quarterly 401(k) reconciliations and support 5500 filings.
  • Manage W-2 administration, corrections, and state unemployment claims.
  • Support the collection and maintenance of compliance documentation for global payroll operations (statutory forms, tax IDs, labor documentation).
  • Provide payroll and benefits reporting as needed.

Requirements

  • Bachelor’s degree required
  • 1+ years of relevant experience
  • Experience with Rippling preferred
  • Strong analytical skills and proficiency in Excel
  • Excellent written and verbal communication skills
  • Highly employee-focused, with a strong sense of urgency and follow-through
  • Ability to adapt to changing or ambiguous situations in a fast-paced environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payroll administrationpayroll processingtax calculationsbenefits administrationcompliance documentationdata validationaudit processes401(k) administrationreportingemployee onboarding
Soft Skills
analytical skillscommunication skillsemployee-focusedsense of urgencyfollow-throughadaptabilityproblem-solvingattention to detailtime managementinterpersonal skills
Certifications
Bachelor's degree