Bilingual Funding Associate
First Help Financial
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $21 per hour
Job Level
JuniorMid-Level
About the role
- Verify that all funding packages submitted by dealers meet FHF quality standards
- Conduct phone verification of personal and employment information for prospective clients
- Verify the veracity of all information provided during application and funding process while screening for possible fraudulent documentation
- Actively manage incoming emails from dealerships and other departments regarding the loans
- Be in constant communication with dealerships regarding the status of their funding packages, both through emails and phone calls (inbound and outbound)
- Conduct final funding interviews with prospective clients
- Assist other funding associates whenever needed
- Report and discuss with Funding Manager any potential risk flags not previously known
- Work with the rest of the funding team towards meeting FHF weekly/monthly targets
Requirements
- Demonstrated historical career stability
- Spanish/Portuguese fluency
- Minimum of 1 year in Banking or Auto lending
- Excellent communication skills
- High school diploma or GED equivalent required
- Willing to work Monday to Friday, 9:30am-6pm local time
- Ability to quickly adapt to changes
Benefits
- Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.
- Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
- Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
funding verificationfraud detectionphone verificationemail managementfinal funding interviewsrisk assessmentloan processingbankingauto lending
Soft skills
communicationadaptabilityteamworkproblem-solvinginterpersonal skills
Certifications
high school diplomaGED