Senior Solution Consultant

First Focus

Senior Solution Consultant facilitating AI and IT services for SMBs in Australia. Leading consultative sales and building long-term client relationships through strategic conversations and proposals.

Posted 6/18/2026full-timeGold Coast • 🇦🇺 AustraliaSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

You will work with businesses typically in the 20 to 200 seat range that are reviewing their IT environment, AI initiatives, security posture, systems maturity or current technology partner.
AI is at the forefront of this role. First Focus is the market leader in helping SMBs do more with AI in practical, secure and commercially useful ways. You will be at the heart of those conversations, helping business leaders move from curiosity and experimentation to clear priorities, sensible adoption and measurable outcomes.
You will lead the commercial conversation from qualification through to proposal and close. That means understanding the client’s business, identifying real pain, testing urgency, mapping decision process and shaping a solution that is commercially sound and operationally deliverable.
You will work closely with technical specialists, but you will own the sales process. You do not need to be the deepest technical person in the room. You do need to know how to translate AI, security, cloud and managed services capability into business value, ask strong questions and keep the conversation moving toward a decision.
You will write clear, credible proposals that help senior stakeholders understand the case for change. You will also ensure clean handovers into onboarding and delivery, because selling something properly includes setting the client and the delivery team up for success.

Requirements

What you’ll need

At least five years of consultative selling, solution consulting or services sales experience.
A track record selling managed services, professional services, IT consulting, cyber, cloud, systems integration, AI-enabled services or similar complex services.
Experience selling into SMB or mid-market organisations.
Confidence speaking with owners, CEOs, CFOs, COOs, IT leaders and senior managers.
The ability to qualify firmly and avoid wasting time on weak opportunities.
Strong written communication and the ability to produce clear proposals.
Enough technical curiosity to learn our service lines quickly and know when to bring in specialists.
A genuine interest in AI and how it can help businesses improve performance.
Commercial maturity, high standards and the expectation that your remuneration should reflect the value you create.
This role is probably not right if your experience is mainly lead generation, account management, product sales or enterprise sales with large internal bid teams around you. It is also not right if you need a highly scripted sales process to be effective, or if AI is something you only talk about rather than actively use.

Benefits

Comp & perks

Strong base-weighted remuneration with achievable performance incentives.
Hybrid work and flexible hours.
Paid study days and structured professional development.
Generous parental leave and wellbeing programs.
Extra leave for volunteering or community work.
Referral bonuses and profit share, subject to eligibility.
Access to deep technical capability across managed AI, managed IT, cloud, cyber, modern workplace and projects.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

consultative sellingsolution consultingservices salesmanaged servicesprofessional servicesIT consultingcybersecuritycloud servicessystems integrationAI-enabled services

Soft Skills

strong written communicationconfidence speaking with executivesability to qualify opportunitiestechnical curiositygenuine interest in AIcommercial maturityhigh standardsproblem-solvingrelationship buildingproposal writing