Loan Administration Specialist

First Financial Bank

Loan Administration Specialist supporting mortgage servicing operations at First Financial Bank. Detail-oriented role handling loan transactions, file management, and communication with internal and external inquiries.

Posted 6/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Process loan transactions: Perform clerical duties to support mortgage loan processing and servicing activities.
Prepare loan files: Organize and prepare mortgage files for imaging and record retention.
Generate payoff statements: Prepare and deliver accurate payoff information for mortgage loans.
Support payments and ACH: Assist with loan payment posting, ACH setup, and ACH removals.
Manage communications: Monitor servicing email inboxes and respond to internal and external inquiries.
Handle transactions: Process incoming wires and support loan boarding activities.
Maintain records: Ensure accurate documentation and organization of departmental records.
Support the team: Provide backup support for other mortgage servicing functions as needed.

Requirements

What you’ll need

High school diploma or equivalent (secondary education preferred).
An understanding of mortgage loan processing, documentation, and closing procedures preferred.
Strong attention to detail and organizational skills.
Good written and verbal communication skills.
Analytical mindset and ability to work accurately under deadlines.
Proficiency in Microsoft Word and Excel.
Ability to manage multiple tasks in a fast-paced environment.
Commitment to confidentiality and accuracy.
Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
Ability to review information and details at close range (within a few feet).

Benefits

Comp & perks

Medical, dental, vision, and employer-paid life and disability insurance.
401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
Paid time off, including 11 Federal Reserve bank holidays.
Tuition assistance and professional development programs.
Integrity, collaboration, innovation, and respect are at the heart of what we do.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage loan processingdocumentationclosing proceduresloan payment postingACH setupACH removalsrecord retentionpayoff statementstransaction processingdata organization

Soft Skills

attention to detailorganizational skillswritten communicationverbal communicationanalytical mindsetability to work under deadlinesmultitaskingcommitment to confidentialityaccuracyability to remain stationary