Fraud Prevention Associate

First Entertainment Credit Union

Fraud Prevention Associate reviewing alerts and account activities for potential fraud at First Entertainment Credit Union. Collaborating with internal teams to resolve fraud events and improving operational efficiency.

Posted 7/22/2026full-timeHollywood • California • 🇺🇸 United StatesJuniorMid-Level💰 $29 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud prevention and payment operations, with a strong ability to investigate and document fraud cases while ensuring compliance with regulations. Proficient in customer service and communication, capable of collaborating with various teams to enhance workflow efficiency and reduce operational risk.

Highest-signal resume keywords

Fraud PreventionPayment OperationsCase ManagementCustomer ServiceCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fraud TriageCase DocumentationFraud ReportingDispute ProcessesAlert Management

Soft Skills

Problem-SolvingTime ManagementConflict ResolutionCommunication

Tools & Technologies

CRMMicrosoft OfficeSymitar/EpisysVisa DPSVerafinDetectTAFinancial Crimes Defender

Industry Keywords

Fraud TrendsOperational RiskService-Level ExpectationsMember ServicesPayments

About the role

Key responsibilities & impact

Perform fraud triage by reviewing alerts, escalations, and suspicious account activity across payment channels, including Zelle, ACH, wires, checks, cards, and digital banking, and determine appropriate next steps.
Investigate, document, track and maintain fraud cases and claim, ensuring accurate records, timely escalations, and compliance with established procedures and service-level expectations.
Support fraud and scam claim resolution, including member communication, case follow-up, required reporting, and coordination with internal and external partners.
Partner with Fraud, Operations, Card Services, Member Services, Compliance, and Risk teams to resolve fraud events, reduce operational risk, and improve workflow efficiency.
Prepare and maintain fraud-related reporting, reconcile assigned accounts, identify emerging fraud trends, and recommend opportunities to strengthen controls and reduce losses.
Maintain knowledge of fraud trends, regulations, and department procedures while supporting new fraud tools, process improvements, audit readiness, and rotating Saturday coverage as business needs require.
Perform other duties as assigned by the leadership as needed.

Requirements

What you’ll need

High school diploma or GED required; college degree preferred, with at least three (3) years of related experience in a full-service financial institution, fraud prevention, payments, operations, card services, or member service.
Working knowledge of fraud prevention, payment operations, dispute/claim processes, and applicable case documentation practices strongly preferred.
Experience using CRM, core processing, case-management, alert-management, Microsoft Office, and reporting tools; experience with Symitar/Episys, Visa DPS, Verafin, Yellow Hammer, DetectTA, Financial Crimes Defender, or similar systems is helpful.
Ability to review multiple information sources, identify inconsistencies, document findings accurately, and escalate concerns clearly and timely.
Strong customer service, problem-solving, critical thinking, time management, conflict-resolution, and communication skills, with the ability to document member and staff interactions professionally.
Ability to work independently within defined procedures, recognize when escalation is needed, and support flexible scheduling between 6:30 a.m. and 6:00 p.m., including Saturday hours based on rotating coverage and business need.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account First Entertainment Credit Union Website LinkedIn All Job Openings 201 - 500 employees Founded 1967 🏦 Banking 💸 Finance Banking
Finance First Entertainment Credit Union is a financial institution that serves entertainment professionals in Hollywood, California, and surrounding communities. It offers a variety of banking products and services, including personal and business accounts, loans, credit cards, and financial advisory services. The credit union emphasizes personalized service with options for video, phone, and in-branch appointments, aiming to make banking convenient and tailored to the unique needs of those in the entertainment industry. It also provides digital banking solutions and custom services like loans for union dues to accommodate the schedules and financial requirements of its members. Fraud Prevention Associate Job not on LinkedIn 🔥 43 minutes ago 🏢🏡 Hollywood – Hybrid 💵 $29 - $35 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🎪 Events 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Perform fraud triage by reviewing alerts, escalations, and suspicious account activity across payment channels, including Zelle, ACH, wires, checks, cards, and digital banking, and determine appropriate next steps.
Investigate, document, track and maintain fraud cases and claim, ensuring accurate records, timely escalations, and compliance with established procedures and service-level expectations.
Support fraud and scam claim resolution, including member communication, case follow-up, required reporting, and coordination with internal and external partners.
Partner with Fraud, Operations, Card Services, Member Services, Compliance, and Risk teams to resolve fraud events, reduce operational risk, and improve workflow efficiency.
Prepare and maintain fraud-related reporting, reconcile assigned accounts, identify emerging fraud trends, and recommend opportunities to strengthen controls and reduce losses.
Maintain knowledge of fraud trends, regulations, and department procedures while supporting new fraud tools, process improvements, audit readiness, and rotating Saturday coverage as business needs require.
Perform other duties as assigned by the leadership as needed. 🎯 Requirements
High school diploma or GED required; college degree preferred, with at least three (3) years of related experience in a full-service financial institution, fraud prevention, payments, operations, card services, or member service.
Working knowledge of fraud prevention, payment operations, dispute/claim processes, and applicable case documentation practices strongly preferred.
Experience using CRM, core processing, case-management, alert-management, Microsoft Office, and reporting tools; experience with Symitar/Episys, Visa DPS, Verafin, Yellow Hammer, DetectTA, Financial Crimes Defender, or similar systems is helpful.
Ability to review multiple information sources, identify inconsistencies, document findings accurately, and escalate concerns clearly and timely.
Strong customer service, problem-solving, critical thinking, time management, conflict-resolution, and communication skills, with the ability to document member and staff interactions professionally.
Ability to work independently within defined procedures, recognize when escalation is needed, and support flexible scheduling between 6:30 a.m. and 6:00 p.m., including Saturday hours based on rotating coverage and business need. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs