First Corporate Solutions, Inc.

Product Manager

• Establish Roadmap & Strategy: Manage the Product Roadmap for Ficoso and ensure that it aligns with our corporate strategy and supports our product vision.
• Build a deep understanding of both our portal and API clients and distill information on market trends, industry developments, competitive landscape, and partner ecosystem to tailor our product strategy.
• Prepare business cases and executive presentations to gain leadership buy-in on key initiatives and secure investment for larger projects.
• Prioritize Product Backlog: Act as Product Owner on the agile scrum team and define backlog priorities and focus for each sprint.
• Collaborate daily with the development team, sales, operations and marketing to build and release new product capabilities.
• Ensure product requirements, acceptance criteria, and business purpose are clearly articulated with supportive design wireframes as needed.
• Facilitate usability testing to ensure new features meet customer expectations.
• Lead User-Driven Innovation: Lead continuous product discovery and assumption testing to uncover new opportunities and ensure product initiatives focus on solving the right problems.
• Become the user advocate through in-depth customer discovery, client interviews, and user feedback loops.
• Translate customer need and insight into innovative strategies that strengthen our differentiated customer value.
• Explore AI-powered solutions that reduce the complexity of traditional processes and offer opportunities to automate user workflows for both our portal and API clients.
• Spearhead Release Communication: Partner with marketing colleagues to establish effective go-to-market strategies and refine messaging for each customer segment.
• Announce product updates internally and translate technical features into compelling product benefits for both technical and non-technical customer audiences.
• Determine most effective communication channels and methods.
• Optimize Data, Client, and Fulfillment Integrations: Work with jurisdictions and data providers nationwide, including Secretary of State offices, to review contracts and proactively keep up with relevant legislation and data acquisition opportunities.
• Evaluate and pursue opportunities to optimize our API capabilities and integrated offerings for both partners and direct integrators.
• Own and prioritize enhancements to our internal Ficoso-related applications that streamline order fulfillment.