First Citizens Bank

Corporate Intern – Branch Operations Solutions & Enablement

First Citizens Bank

internship

Posted on:

Location Type: Hybrid

Location: Raleigh • North Carolina • United States

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Job Level

Entry Level

About the role

  • Interact with various roles/departments within the Branch Operations greater team to work on current tasks and/or projects and initiatives.
  • Assist in observing, research, and fact gathering of branch operations and support.
  • May get exposure to branch operations support, our internal resource line that supports our associates.
  • Understand what a Branch Operations Manager does and how a branch operates.
  • Be part of a dynamic team with interesting projects.
  • Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.
  • Attend professional development sessions, informational sessions, networking and community service events.
  • Have a dedicated manager and program manager to help you navigate the bank and the internship program.
  • Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.
  • Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship.

Requirements

  • High School Diploma or GED and 1 year of experience
  • Currently enrolled at an accredited collegiate institution (during the time of the summer program)
  • Ability to work 40 hours per week during the duration of the program
  • Majors may include: Business Administration, Finance, Management, Project Management, Organizational Leadership
  • Open to rising Sophomores or Juniors
  • Experience w/ certain technology applications, etc.: proficient in Microsoft 365
  • 3.0 minimum GPA
  • Strong desire to learn and grow
  • Possess a positive attitude, naturally curious and enjoys collaborating with others
  • Strong verbal and written communication skills
  • Critical thinking skills
  • Ability to multitask
  • Ability to adapt and adjust priorities based on business needs
  • Ability to take direction and absorb information quickly.
Benefits
  • Competitive, thoughtfully designed and quality benefits program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
researchanalyticsprocess improvementproject management
Soft Skills
strong verbal communicationstrong written communicationcritical thinkingmultitaskingadaptabilitycollaborationpositive attitudecuriositydesire to learn
Certifications
High School DiplomaGED