First Citizens Bank

Corporate Intern – Enterprise Operations Strategy, Culture

First Citizens Bank

internship

Posted on:

Location Type: Hybrid

Location: Raleigh • Arizona • North Carolina • United States

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Job Level

Entry Level

About the role

  • Conduct consultative conversations with business subject matter experts at varying levels to understand performance gaps and determine root cause analysis
  • Complete comprehensive assessments of current state and industry best practices to formalize a recommended solution strategy
  • Be part of a dynamic team with interesting projects
  • Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support
  • Attend professional development sessions, informational sessions, networking and community service events
  • Have a dedicated manager and program manager to help you navigate the bank and the internship program
  • Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship
  • Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship

Requirements

  • High School Diploma or GED and 1 year of experience
  • Currently enrolled at an accredited collegiate institution (during the time of the summer program)
  • Ability to work 40 hours per week during the duration of the program
  • Advanced experience with Microsoft Systems; Word, PowerPoint
  • Current Masters or rising Seniors
  • Experience with Design Programs such as Canva, Articulate, Camtasia
  • Experience with Administrative tools such as Microsoft Outlook and Teams
  • 3.0 minimum GPA
  • Strong desire to learn and grow
  • Possess a positive attitude, naturally curious and enjoys collaborating with others
  • Strong verbal and written communication skills
  • Critical thinking skills
  • Ability to multitask
  • Ability to adapt and adjust priorities based on business needs
  • Ability to take direction and absorb information quickly.
Benefits
  • Competitive, thoughtfully designed benefits program to meet needs of associates.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
root cause analysisperformance gap analysisresearchanalyticsprocess reviewprocess improvementtechnology enhancementspresentation skillscritical thinkingmultitasking
Soft Skills
strong desire to learnpositive attitudecuriositycollaborationverbal communicationwritten communicationadaptabilityability to take directionability to absorb information quickly
Certifications
High School DiplomaGED