Account Representative Supervisor

First Bank & Trust

Account Representative Supervisor overseeing a transportation factoring portfolio team at First Bank & Trust in the U.S. Leading client and risk management while mentoring staff and ensuring exceptional service.

Posted 5/15/2026full-timeMadison • Iowa, South Dakota • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee transportation factoring portfolio team
Direct management of Account Representatives
Manage large and complex business relationships
Achieve client and risk management goals
Mentor staff and ensure effective training
Provide exceptional customer service
Develop strong client relationships
Conduct risk and aging assessments
Analyze client provided financials
Prepare comprehensive credit proposals and recommendations
Monitor portfolios and identify trends in activity
Manage verification levels and reserve releases

Requirements

What you’ll need

Bachelor’s degree
5 years of related experience or equivalent
High level of emotional intelligence
Effective communication skills
Strong financial acumen
Deep knowledge of accounts receivable financing concepts
Extensive knowledge of market dynamics and factoring industry trends
Strong organizational and analytical skills
Experience with Microsoft products and factoring operating system technology

Benefits

Comp & perks

Comprehensive Healthcare Benefits
401(k) & ESOP Profit Sharing
Wellness Program
Education assistance
Volunteer Service Hours
In-house Childcare & Preschool

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysisrisk assessmentcredit proposal preparationportfolio managementaccounts receivable financingtrend analysisclient relationship managementbusiness relationship managementverification managementreserve release management

Soft Skills

emotional intelligenceeffective communicationorganizational skillsanalytical skillsmentoringcustomer serviceteam managementtrainingrelationship buildinggoal achievement

Certifications

Bachelor's degree