First American

Mortgage Title Operations Undergraduate Intern

First American

internship

Posted on:

Location Type: Remote

Location: Texas • United States

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Salary

💰 $15 - $20 per hour

Job Level

Entry Level

About the role

  • Participate in a structured rotational experience across key areas within the Mortgage Title Operations division to gain a comprehensive understanding of the title and settlement lifecycle
  • Shadow and support teams in functions such as title search, examination, closing, escrow, post-closing, and customer support
  • Assist with reviewing title documents, data entry, and maintaining accurate records in internal systems
  • Learn how to identify and resolve title issues, discrepancies, and documentation gaps under guidance from experienced team members
  • Support day-to-day operational tasks, including processing files, preparing reports, and tracking transactions to ensure timely and accurate service delivery
  • Collaborate with cross-functional teams to understand how different departments contribute to the overall mortgage and title process
  • Participate in training sessions, team meetings, and mentorship opportunities to build industry knowledge and professional skills
  • Contribute to process improvement initiatives by identifying inefficiencies and suggesting solutions
  • Deliver a high level of customer service by supporting internal and external stakeholders in a professional and responsive manner.

Requirements

  • Proficiency in MS Office Suite applications
  • Finance internship will require strength in MS Excel
  • An interest and willingness to learn about the Mortgage, Real Estate, Financial, Title Insurance or related industries
  • The ability to solve problems, be detail oriented and be conscientious about all work completed
  • An ingrained concern for the customer and representing our Company in the best professional manner as possible
  • The potential to excel in the following competencies: Communication, Customer Focus, Ethics & Integrity, Teamwork & Adaptability, Productivity & Initiative
  • Outstanding interpersonal skills.
Benefits
  • medical
  • dental
  • vision
  • 401k
  • PTO/paid sick leave
  • employee stock purchase plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrytitle searchtitle examinationclosingescrowpost-closingdocument reviewreport preparationtransaction trackingprocess improvement
Soft Skills
problem solvingdetail orientedcustomer servicecommunicationteamworkadaptabilityproductivityinitiativeethicsintegrity