Ecommerce Specialist
Lovehoney Group
People Ops Generalist
Firework
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $75,000 - $95,000 per year
Job Level
Mid-LevelSenior
About the role
- Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers.
- We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships.
- At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success.
- Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce.
- If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.
- Summary: We’re rapidly growing around the globe and we’re excited to add to the team! This visible role will be the go-to partner for all things related to the employee lifecycle - from onboarding to offboarding - and will own initiatives that enhance engagement, learning, and performance.
- This role combines hands-on program buildout and management with data-driven insights to ensure our People and Talent strategies, initiatives, and feedback mechanisms are effective, scalable, and aligned with our business goals.
Requirements
- 3-5 years of experience as a People Ops generalist in a high-growth, global start-up environment, specifically in employee experience, learning and development, and performance management
- Strong knowledge of HR processes across the entire employee lifecycle; best practices are great but creative, out-of-the-box solutions-oriented thinking is better!
- Exceptional project management and reporting skills with superb attention to detail
- Demonstrated skills in content creation, including design tools and clear, engaging writing
- Outstanding interpersonal and communication skills (speaking, writing) with the intuitive ability to build trust and influence across all levels
- Team player with a scrappy win together mindset adaptable to change and ambiguity
- Must be able to work partial APAC hours
- Preference if you speak either Japanese or Mandarin
