Firecrawl

Growth Operations Lead

Firecrawl

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaUnited States

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Salary

💰 $90,000 - $160,000 per year

Job Level

Tech Stack

About the role

  • Own the billing lifecycle end to end: Invoicing, collections, subscription management, credits, refunds, and disputes.
  • Build revenue dashboards that provide real-time visibility into revenue, usage, churn, and expansion.
  • Run procurement and vendor operations: Manage subscriptions, contracts, and renewals. Negotiate terms.
  • Own operational compliance: Operate SOC 2, GDPR, and similar compliance workflows.
  • Support enterprise deal operations: Handle operational aspects of enterprise deals.
  • Use AI to improve workflows and automate repetitive ops work.

Requirements

  • 3+ years in revenue operations, billing operations, or growth ops at a SaaS or usage-based company
  • Comfortable owning the billing lifecycle including invoicing, collections, subscription management, credits, refunds, and disputes
  • Can build dashboards from raw data; SQL or equivalent is a plus
  • Has operated compliance at the operational level with SOC 2, GDPR, or similar frameworks
  • Uses AI daily to automate reporting, questionnaires, and repetitive ops work
  • Experience with usage-based pricing and enterprise deal support is a plus
Benefits
  • Salary that makes sense — $90,000–$160,000/year (global), based on impact, not tenure
  • Up to 0.05% equity in what you're helping build
  • 15 days mandatory PTO, anything after 24 days, just ask (holidays excluded)
  • 12 weeks fully paid parental leave for moms and dads
  • $100/month wellness stipend for gym, therapy, massages, or whatever keeps you human
  • Expense up to $1,000/year toward anything that helps you grow professionally
  • Team offsites for a change of scenery
  • 3 paid months sabbatical after 4 years
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billing lifecycleinvoicingcollectionssubscription managementcreditsrefundsdisputesSQLAI automationdashboard building
Soft Skills
negotiationoperational complianceproblem-solvingdata analysiscommunication
Certifications
SOC 2GDPR