
Growth Operations Lead
Firecrawl
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $90,000 - $160,000 per year
Job Level
Tech Stack
About the role
- Own the billing lifecycle end to end: Invoicing, collections, subscription management, credits, refunds, and disputes.
- Build revenue dashboards that provide real-time visibility into revenue, usage, churn, and expansion.
- Run procurement and vendor operations: Manage subscriptions, contracts, and renewals. Negotiate terms.
- Own operational compliance: Operate SOC 2, GDPR, and similar compliance workflows.
- Support enterprise deal operations: Handle operational aspects of enterprise deals.
- Use AI to improve workflows and automate repetitive ops work.
Requirements
- 3+ years in revenue operations, billing operations, or growth ops at a SaaS or usage-based company
- Comfortable owning the billing lifecycle including invoicing, collections, subscription management, credits, refunds, and disputes
- Can build dashboards from raw data; SQL or equivalent is a plus
- Has operated compliance at the operational level with SOC 2, GDPR, or similar frameworks
- Uses AI daily to automate reporting, questionnaires, and repetitive ops work
- Experience with usage-based pricing and enterprise deal support is a plus
Benefits
- Salary that makes sense — $90,000–$160,000/year (global), based on impact, not tenure
- Up to 0.05% equity in what you're helping build
- 15 days mandatory PTO, anything after 24 days, just ask (holidays excluded)
- 12 weeks fully paid parental leave for moms and dads
- $100/month wellness stipend for gym, therapy, massages, or whatever keeps you human
- Expense up to $1,000/year toward anything that helps you grow professionally
- Team offsites for a change of scenery
- 3 paid months sabbatical after 4 years
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billing lifecycleinvoicingcollectionssubscription managementcreditsrefundsdisputesSQLAI automationdashboard building
Soft Skills
negotiationoperational complianceproblem-solvingdata analysiscommunication
Certifications
SOC 2GDPR