Firebird Music

Product Operations Analyst

Firebird Music

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • This role is critical to the success of the Data & Analytics team
  • Help transform the data needs from various partners in the music industry into actionable solutions
  • Manage the day-to-day progress towards building new reports, dashboards and other solutions
  • Serve as a liaison between product management, engineering, and other areas to facilitate seamless communication and project execution
  • Support product teams with resource allocation, project scheduling, and coordination of key deliverables
  • Collaborate with product management to gather, prioritize, and share customer feedback
  • Implement and maintain tools and systems that enhance product operations, including project management software, data platforms, and feedback management tools
  • Maintain up-to-date documentation of product processes, requirements, workflows, and best practices for reference and training purposes

Requirements

  • 2+ years of experience in operations, project management, product management, or related roles
  • Music industry experience is preferred
  • Proven experience working in cross-functional teams and managing complex projects
  • Analytical Mindset: Ability to interpret data and derive actionable insights for product improvement
  • Strong analytical skills, with experience in data analysis and performance reporting
  • Skilled at establishing efficient workflows and optimizing product lifecycle processes
  • Excellent project management skills, with attention to detail and the ability to multitask
  • Collaborative Nature: Adept at working cross-functionally and ensuring all teams have the necessary information and tools
  • Exceptional communication and interpersonal skills to facilitate collaboration across diverse teams
  • Familiarity with agile methodologies and experience in a fast-paced environment
  • Proactive Problem Solver: Capable of anticipating challenges and addressing issues before they impact product success
  • Adaptability: Ability to work independently and as part of a team, manage multiple projects simultaneously, work under pressure, and meet deadlines
Benefits
  • Equity participation for everyone
  • Comprehensive health, dental, and vision insurance plus 401(k) with company match
  • Annual bonuses tied to results
  • Flexible PTO and hybrid in-office schedules for those in NYC
  • Live shows, festivals, and the music community you're helping create
  • Learn from people who've built careers at majors, independents, and startups
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance reportingproject managementworkflow optimizationagile methodologies
Soft Skills
analytical mindsetattention to detailcollaborative natureexceptional communicationinterpersonal skillsproactive problem solveradaptability