Customer Service Technician
Fire Protection Solutions
full-time
Posted on:
Location Type: Office
Location: Weimar • Germany
Visit company websiteExplore more
About the role
- Maintenance of water-based extinguishing systems, fire alarm systems, and special extinguishing systems at customer sites
- Commissioning of water-based extinguishing systems, fire alarm systems, and special extinguishing systems
- Expansion and modification/retrofit of fire protection systems
- Willingness to travel and provide on-call emergency service
Requirements
- Completed vocational training as a gas and water installer or as a locksmith/metalworker, or an equivalent qualification
- Previous experience in customer service
- Valid Class B driver's license
- Customer-oriented, communicative, resilient, solution-focused, and able to work independently
Benefits
- Attractive employee stock program
- Health care benefits
- Childcare subsidy
- Bike leasing
- Employee discounts with well-known companies
- Company events
- Additional payments (e.g., Christmas bonus)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
maintenance of water-based extinguishing systemsmaintenance of fire alarm systemsmaintenance of special extinguishing systemscommissioning of water-based extinguishing systemscommissioning of fire alarm systemscommissioning of special extinguishing systemsexpansion of fire protection systemsmodification of fire protection systemsretrofit of fire protection systemscustomer service experience
Soft Skills
customer-orientedcommunicativeresilientsolution-focusedindependent work
Certifications
vocational training as a gas and water installervocational training as a locksmithvocational training as a metalworkervalid Class B driver's license