Customer Service Technician – Fire Protection Systems
Fire Protection Solutions
full-time
Posted on:
Location Type: Office
Location: Berlin • Germany
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About the role
- Maintenance of water-based extinguishing systems, fire alarm systems, and special extinguishing/suppression systems at customer sites
- Commissioning of water-based extinguishing systems, fire alarm systems, and special extinguishing/suppression systems
- Expansion and modification of fire protection systems
- Willingness to travel and to participate in on-call emergency service
Requirements
- Completed vocational training as a gas-and-water installer (gas and water fitter) or as a metalworker/industrial mechanic, or a comparable vocational qualification
- Some professional experience in customer service
- Valid driver's license (Class B)
- Customer-oriented, communicative, resilient, solution-focused, and able to work independently
Benefits
- Attractive employee share program
- Health care benefits
- Childcare subsidy
- Bike leasing (company bike program)
- Employee discounts with well-known brands
- Company events
- Additional payments such as a Christmas bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
maintenance of water-based extinguishing systemsmaintenance of fire alarm systemsmaintenance of special extinguishing systemscommissioning of water-based extinguishing systemscommissioning of fire alarm systemscommissioning of special extinguishing systemsexpansion of fire protection systemsmodification of fire protection systems
Soft Skills
customer-orientedcommunicativeresilientsolution-focusedindependent
Certifications
vocational training as a gas-and-water installervocational training as a metalworkervocational training as an industrial mechanicvalid driver's license (Class B)