Customer Service Technician, Full-time
Fire Protection Solutions
full-time
Posted on:
Location Type: Office
Location: Hamburg • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Maintenance of water-based extinguishing systems, fire alarm systems and special extinguishing systems at customer sites
- Commissioning of water-based extinguishing systems, fire alarm systems and special extinguishing systems
- Expansion and modification/retrofit of fire protection systems
- Willingness to travel and to participate in on-call emergency service
Requirements
- Completed vocational training as a gas and water installer (plumber) or as a fitter/locksmith, or equivalent vocational qualification
- Initial professional experience in customer service
- Class B driving license (car)
- Customer-focused, communicative, resilient, solution-oriented and able to work independently
Benefits
- Comprehensive onboarding
- Strong commitment to workplace safety
- Attractive employee stock program
- Healthcare benefits
- Childcare subsidy
- Bike leasing
- Employee discounts with well-known companies
- Company events
- Special payments such as a Christmas bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
maintenance of water-based extinguishing systemsmaintenance of fire alarm systemsmaintenance of special extinguishing systemscommissioning of water-based extinguishing systemscommissioning of fire alarm systemscommissioning of special extinguishing systemsexpansion of fire protection systemsmodification of fire protection systemsretrofit of fire protection systemscustomer service
Soft skills
customer-focusedcommunicativeresilientsolution-orientedindependent work
Certifications
vocational training as a gas and water installervocational training as a fittervocational training as a locksmithClass B driving license