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About the role
Key responsibilities & impact- **Are you a proactive and driven individual who can bring energy, professionalism and initiative to every client interaction?****Role Overview: ****As Account Manager you'll be responsible for developing long-term relationships with our clients, connecting with key business executives and stakeholders to maintain and nurture strong relationships.** **You will act as the client advocate, ensuring their needs are fully understood and met through close collaboration with internal teams.
Requirements
What you’ll need- **Essential requirements:**
- - Level 4 Diploma in Financial Planning (minimum qualification required).
- - Strong understanding of the adviser, investment management, and platform marketplace.
- - Excellent proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- - Good understanding of the FCA regulatory framework (SYSC, COBS, T&C, Conflicts of Interest, Complaints)
- - Experience in a similar role or in a customer-facing role plus the above qualifications and knowledge
- **Your approach to work:**
- - Proactive, driven, and energetic, with a positive approach to achieving results.
- - Strong sense of ownership and accountability, with the confidence to make informed decisions.
- - Excellent listening and consultative skills.
- - Critical thinking and problem solving ability.
- - Exceptional verbal and written communication, with the ability to engage clients and internal stakeholders effectively.
- - High attention to detail and commitment to quality.
Benefits
Comp & perks- **Location: ******This is a hybrid role where you will normally work from our Wythenshawe office 3 times each week with the remaining two days from home.********
- **Right to Work: **
- Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship. We are unable to provide Skilled Worker visa sponsorship.
- **
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Level 4 Diploma in Financial PlanningMicrosoft OfficeFCA regulatory frameworkSYSCCOBST&CConflicts of InterestComplaints
Soft Skills
proactivedrivenenergeticownershipaccountabilitylistening skillsconsultative skillscritical thinkingproblem solvingverbal communication
Certifications
Level 4 Diploma in Financial Planning
