Associate Director, Knowledge Management
FINRA
full-time
Posted on:
Location Type: Hybrid
Location: Washington • District of Columbia • Maryland • United States
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Salary
💰 $128,000 - $232,500 per year
Job Level
About the role
- Provides strategic, operational, and technical leadership of an enterprise-wide knowledge management system (KMS)
- Develops content for the enhancement and maintenance of the enterprise-wide KMS
- Directs all aspects of project management involving planning, developing, organizing, and coordinating KMS content
- Develops plans for a continuously maintained portal with a practice-focused user experience
- Leads, delivers, and assists with training and demonstrations of the KMS
- Works closely with internal stakeholders to develop and catalog information
- Applies advanced proficiency in conducting research into matters of regulatory policy
- Regularly reviews and updates content to ensure user needs are met
- Maintains the KMS and sources data from relevant teams
- Guides the preparation and review of content that may require sophisticated analyses
- Maintains and expands the taxonomy to facilitate topical access to the KMS
- Manages technical maintenance of the KMS
- Monitors traffic in the KMS and reports systems usage
Requirements
- Bachelor’s degree in information systems, computer science, or related field
- Minimum of 7 years of relevant work experience, or equivalent combination of education and relevant work experience
- Law degree preferred but not required
- Demonstrated content management or database management experience
- Experience with design and operations of knowledge management systems/platforms preferred
- Working knowledge of laws, rules, and regulations governing the securities industry preferred but not required
- Strong project management skills required
- Excellent organizational skills and oral and written communication skills
- Excellent judgment, analytical, and interpersonal skills
Benefits
- Comprehensive health, dental and vision insurance
- Basic life, accidental death and dismemberment, supplemental life
- Short- and long-term disability, long-term care
- Business travel accident, disability and legal
- 401(k) plan with company match
- Tuition reimbursement
- Commuter benefits
- Generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days
- Two volunteer service days
- Military leave, jury duty leave, bereavement leave, voting and election official leave, care of a family member leave, childbirth and parental leave
- Nine paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
knowledge management systemcontent managementdatabase managementproject managementresearchtaxonomy managementdata sourcingcontent developmentanalytical skillsuser experience design
Soft Skills
leadershiporganizational skillsoral communicationwritten communicationjudgmentinterpersonal skillsanalytical skillstrainingdemonstration skillsstakeholder engagement
Certifications
Bachelor’s degree in information systemsBachelor’s degree in computer scienceLaw degree