Partner Success Manager

FinQuery, Formerly LeaseQuery

Partner Success Manager at FinQuery advocating for Managed Service Partners and Resellers. Ensuring satisfaction and driving engagement while enhancing FinQuery’s growth and reputation through strategic partnerships.

Posted 7/16/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Partner Onboarding, Strategic Relationship Management, and Channel Growth, with a strong focus on utilizing analytics to drive Partner and Reseller success. Proven ability to build relationships and manage renewals while ensuring program compliance and operational efficiency.

Highest-signal resume keywords

Partner Success ManagementChannel ManagementAnalytical MindsetRelationship BuildingSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Partner Growth PlansChannel Metrics AnalysisProgram Compliance ManagementRenewal DiscussionsUpsell Recognition

Soft Skills

Communication SkillsOrganizational SkillsDetail Oriented

Tools & Technologies

G-SuiteHubSpot

Industry Keywords

Managed Service PartnersResellersCustomer SuccessChannel AnalyticsBusiness Reviews

About the role

Key responsibilities & impact

Partner Onboarding and Enablement: Work with channel, sales and technical teams to ensure a smooth transition for new Managed Service Partners and Resellers.
Strategic Relationship Management: Develop and maintain deep executive-level relationships within Managed Service Partners and Resellers.
Proactive Communication and Documentation: Conduct regular partner business reviews (PBRs) and enablement meetings; utilizing CRM to maintain an accurate record of Partner/Reseller growth metrics and action items.
Partner Retention and Loyalty: Monitor Partner/Reseller health metrics and engagement levels, taking corrective action to mitigate risks to the partnership and ensuring long-term program commitment.
Channel Growth: Identify opportunities for partners to expand their FinQuery practice, ensuring positive net revenue retention (NRR) through Partner- and Reseller-led service delivery.
Program Growth and Renewals: Manage the Partner and Reseller renewals process and program tiering.
Success Plans: Collaborate with Partners and Resellers to build Joint Business Plans.
Partner Advocacy and Issue Resolution: Act as an internal advocate to resolve technical or operational issues.
Partner Feedback Loop: Represent the voice of the Partner/Reseller to inform product and program roadmaps.
Channel Analytics: Utilize Partner and Reseller performance data and metrics to make informed decisions and provide actionable insights.

Requirements

What you’ll need

3-4 years experience in partner success, customer success, channel management, or account management within a SaaS or software company
Proven track record of creating Partner and/or Reseller growth plans and utilizing channel metrics to identify partnership health
4-year degree or equivalent experience
Good communication skills, both written and verbal
Must have strong organizational skills and be detail oriented
Demonstrated ability to build and maintain relationships with Managed Service Partners, Resellers, and executive stakeholders
Strong analytical and goal-oriented mindset
Emerging ability to recognize upsell and expansion opportunities and pass qualified leads to Sales.
Expertise in managing customer contracts, program compliance, and renewal discussions
Experience working in G-Suite, and/or HubSpot

Benefits

Comp & perks

Annual employee development program stipend of $2,000 for each employee
Mentorship program (available immediately)
Sabbatical program (4 weeks after 5 years of service)
Advancement opportunities based on results, not politics
401(k) plan with employer matching
Signing stipend for a work-from-home setup
Great health benefits with multiple plan option
Flexible PTO (including 11 holidays and your birthday off)
Free gym membership at our office (Atlanta HQ)
Casual dress environment (when in office)
Catered lunches every Tuesday & Thursday (when in office)
Parental Leave Benefits
Fertility/Adoption Assistance
Annual tutoring stipend for your children