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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationSalesforce FlowApexSOQLLightning Web Componentsautomation frameworksvalidation rulescustom objectssecurity modelsproduction incident resolution
Soft Skills
strong communication skillstraininginfluencing stakeholderscollaborationproblem-solvingdocumentationguidanceroot cause analysisprocess adoptionknowledge transfer
Tools & Technologies
SalesforceLightning pagesmetadata changesintegrationsautomation toolingrunbooksenterprise environmentconfiguration managementproduction environmentsplatform enhancements
Certifications & Qualifications
Salesforce AdministratorSalesforce Platform App Builder
Industry Keywords
enterprise environmentconfigurationincident resolutionpreventative solutionsadvanced Flowsscalable solutionsuser managementroles and profilesdata issuesbest practices
About the role
Key responsibilities & impact- Manage users, roles, profiles, permission sets, and security models
- Configure and maintain custom objects, validation rules, approvals, and Lightning pages
- Build and optimize advanced Flows and automation frameworks
- Design scalable solutions using Flow and platform tools
- Build and maintain lightweight Apex (classes, triggers, test classes) and SOQL
- Support basic Lightning Web Components (LWC) where needed
- Troubleshoot and resolve production incidents and data issues
- Execute controlled configuration and metadata changes
- Contribute to root cause analysis and preventative solutions
- Partner with Tier 2 teams on runbooks and knowledge transfer
- Work across teams to drive best practices and process adoption
- Provide training, documentation, and guidance to users
- Stay current on Salesforce releases and recommend platform enhancements
Requirements
What you’ll need- 2+ years of Salesforce Administration experience (enterprise environment)
- Strong expertise in: Salesforce Flow (advanced) Configuration (objects, validation rules, approvals, security)
- Hands-on experience with: Apex (basic–intermediate) SOQL
- Exposure to Lightning Web Components (LWC)
- Experience supporting production environments (incident resolution, RCA)
- Strong communication skills with experience training and influencing stakeholders
- Experience with integrations and/or automation tooling
- Degree in Computer Science, Information Systems, or equivalent experience
- Salesforce certifications ( Administrator, Platform App Builder ) as nice to have
Benefits
Comp & perks- Flexible work model – hybrid setup that balances in-office collaboration and remote focus time
- Access to learning, certifications, and development opportunities
- Collaborative culture – partner with teams across Canada in a supportive environment
- Work on meaningful tech – contribute to modern Salesforce solutions, automation, and AI initiatives
- Your work directly supports critical operations and frontline teams
