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About the role
Key responsibilities & impact- Manage a complex portfolio of disability cases (STD, LTD, WCB, accommodations, and more)
- Lead return-to-work planning and resolution conversations
- Provide expert guidance on Duty to Accommodate, legislation, and best practices
- Partner with HR, leaders, and external providers to drive outcomes
- Influence decisions in sensitive, high-impact situations
- Identify opportunities to improve processes and programs
Requirements
What you’ll need- 7+ years of disability management experience
- Strong knowledge of legislation, case management, and accommodations
- Experience in a unionized environment
- Exceptional communication, conflict resolution, and stakeholder management skills
- Ability to manage complexity with confidence, discretion, and sound judgment
- Bonus if you have experience with WCB, STD/LTD programs, and external providers
- Experience managing complex employee health and wellness situations
- Exposure to sensitive and multifaceted disability cases
- Familiarity with managing a broad range of disability case types
- Knowledge of substance-use-related cases
Benefits
Comp & perks- Meaningful, people-centered work
- Collaborative, high-performing team
- Opportunity to influence and lead complex, impactful decisions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
disability managementcase managementaccommodationsWCBSTDLTDemployee health managementsubstance-use-related cases
Soft Skills
communicationconflict resolutionstakeholder managementinfluencing decisionsprocess improvementjudgmentdiscretion
