ABA Regional Operations Manager

Finni Health (YC W23)

ABA Regional Operations Manager at Finni Health enhancing operational efficiency in ABA clinics and supporting provider growth through strong advisory and operational support.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Project manage and ensure that the provider launches are progressing at the fastest timeline.
Create presentation decks and quarterly business reviews of each practice, ensuring they are getting maximum value of Finni.
Partner with providers to understand their goals of scaling their practice.
Lead all of our communication to providers through Google Meet, Slack, and email for proactive and reactive customer support.
Become an expert on all things Finni and answer all customer questions and concerns.
Oversee critical CX operations, including training, help center & knowledge base content, self-service, tools & software, scheduling, and reporting.
Work with the cofounders to build out better processes and tooling cross-functionally
Set up SLAs and KPIs for our provider success function.

Requirements

What you’ll need

3-5+ years of experience leading an Applied Behavior Analysis practice supporting providers across various states.
Strong ability to analyze financial statements, identify key business drivers, and advise on strategies to improve profitability and growth.
Proven ability to develop growth strategies, create actionable roadmaps, and solve complex operational challenges.
A track record of meeting and exceeding performance targets (e.g., growth rates, retention goals, NPS).
Strong understanding of ABA healthcare operations, including clinical operations, compliance, revenue cycle management, payer landscapes, and clinical staffing models.

Benefits

Comp & perks

401(k)
Health insurance
Dental insurance
Vision insurance
Flexible schedule
Paid time off
Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementfinancial analysisgrowth strategy developmentoperational problem solvingperformance target achievementrevenue cycle managementclinical operationscompliancepayer landscape understandingclinical staffing models

Soft Skills

communicationcustomer supportcollaborationanalytical thinkingleadershippresentation skillsorganizational skillsproactive problem solvingrelationship buildingstrategic thinking