FINN

Account Manager – Small Accounts

FINN

full-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €36,000 - €45,000 per year

About the role

  • In the Small Accounts team, you play a central role in managing our B2B clients with vehicle fleets of six to 13 vehicles.
  • After the Sales team successfully closes a contract, you are the primary point of contact for our existing clients and support them throughout the entire customer lifecycle.
  • As an Account Manager, you are responsible for personal consultation and long-term retention of our existing clients—especially when it comes to renewing existing subscriptions or booking a follow-up subscription.
  • With a keen sense for individual requirements and preferences, you work with our clients to develop tailored mobility solutions and ensure they always enjoy an outstanding customer experience.

Requirements

  • You have successfully completed a (bachelor's) degree or vocational training.
  • Experience in Sales, Customer Success, or Customer Service is an advantage.
  • Your entrepreneurial mindset makes you a competent point of contact who collaborates with prospective clients to develop solutions.
  • You are an excellent communicator—both written and verbal. You easily adapt to different conversation partners.
  • You are structured and challenge existing processes.
  • You speak German at native level and are proficient in English.
Benefits
  • This position is based in Munich, with the flexibility to work fully remotely or from a home office (within Germany).
  • FINN has significant growth potential. You have the opportunity to develop quickly and succeed in a highly motivated startup environment, working on challenging projects in cross-functional teams.
  • We offer an excellent fixed salary, significant virtual company equity, and a €1,500 annual training budget that you can use, for example, for external certifications or conferences.
  • Want to drive your own FINN car? With JobAuto and your FINN discount, no problem.
  • Whether it’s a sports membership, mental health support, or regular team events—we care about your well-being.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
bachelor's degreevocational trainingSales experienceCustomer Success experienceCustomer Service experience
Soft Skills
excellent communicationwritten communicationverbal communicationentrepreneurial mindsetadaptabilitystructured approachprocess improvement