Strategy & Operations Intern – Ops Focus

finmid

Strategy & Operations Intern at finmid optimizing operational processes and supporting revenue-driving efforts through collaboration with cross-functional teams.

Posted 7/3/2026internshipRemote • 🇩🇪 GermanyEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and proficiency in data analysis tools to inform strategic decisions and improve operational processes. Capable of collaborating effectively with cross-functional teams to enhance customer satisfaction and streamline workflows.

Highest-signal resume keywords

Data AnalysisCustomer Service ExperienceOperational Process ImprovementAnalytical SkillsBusiness Administration Degree

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data Analysis ToolsMarket ResearchOperational Workflows OptimizationBusiness ReviewsCustomer Onboarding

Soft Skills

CommunicationProject CoordinationProblem-SolvingFeedback ReceptionFast Learner

Industry Keywords

Business AdministrationEconomicsFinanceCustomer SatisfactionRetention

About the role

Key responsibilities & impact

Collaborate with internal teams (Sales, Product, Risk) to resolve customer issues and ensure a seamless customer experience.
Assist in customer onboarding, conducting business reviews, and improving operational processes under the guidance of the Business Ops Manager.
Conduct market research and analyze data to inform strategic decisions and process improvements.
Support the optimization of operational workflows to enable scalable growth.
Identify challenges and propose actionable solutions to improve customer satisfaction, retention, and adoption.
Build foundational skills in analysis, communication, and project coordination.

Requirements

What you’ll need

You have a Bachelor or Master's in Business Administration, Economics, Finance, or a related field.
Ideally, you have already gained experience in operations, customer service, or a related area.
You have excellent English language skills
You possess exceptional analytical skills and have experience with data analysis tools
You are available to work for 6 months, as a full-time intern (40h/week)
You are analytical and enjoy structuring abstract problems into actionable recommendations
You are a fast learner and work well within a fast-paced work environment
You actively help yourself (and others) to be successful
You give and receive open, direct, and timely feedback

Benefits

Comp & perks

Flexible, distributed-first work culture (with a beautiful office in Berlin if you prefer in-person)
Access to WeWork offices worldwide
Regular team off-sites across the EU
30 vacation days per year