Lead the effort to create delightful, product-led growth experiences that turn trial users into loyal customers. Your team will define and build: Onboarding flows and PLG conversion milestones, Product engagement features (e.g., “aha moments” like Recipe builders, interactive walkthroughs), Feature discovery mechanisms that accelerate value realization.
Oversee the engineering of Fingerprint’s core customer console – the analytics and control center customers use to: Monitor device signals and fraud risk, Configure account settings and detection rules, Understand performance, adoption, and operational health.
Coach, mentor, and grow engineers across two squads.
Set and uphold a high performance bar, addressing underperformance directly while creating clarity around expectations and outcomes.
Drive teams to operate with speed and focus, ensuring scope, sequencing, and tradeoffs are well understood and intentionally made.
Partner deeply with Product, Design, and GTM teams to translate roadmap vision into reality.
Ensure timely delivery of high-quality features while balancing scale, stability, and performance.
Provide architectural and technical guidance without micro-managing.
Help the team navigate complexity by pushing for simplicity, clarity, and maintainable solutions.
Participate in architectural discussions, occasionally code reviews as needed, and tech planning that influence platform scalability and reliability.
Help teams anticipate and address challenges around scale – both in traffic and in product complexity – ensuring onboarding flows and dashboards remain performant and dependable as usage grows.
Balance urgency with quality by helping teams make pragmatic decisions without over-engineering or unnecessary delays.
Be a visible bridge between engineering and stakeholders across the organization.
Distill technical tradeoffs into effective business decisions and clearly communicate rationale.

Requirements

Leadership Experience: 5+ years managing and scaling agile software engineering teams with a track record of developing strong engineering talent.
Technical Expertise: 10+ years building large-scale web applications, ideally in the SaaS space, with expertise in cloud-hosted, customer-facing products. Enough hands-on experience to evaluate architectural tradeoffs, assess delivery risk, and challenge assumptions when needed.
Execution Excellence: Demonstrated ability to lead teams that deliver predictably, maintain high quality, and improve velocity over time.
Product Sensibility: Experience with product discovery, delivery, and iterative improvement in fast-moving environments.
Cloud & Platform Skills: Strong understanding of cloud architectures (e.g., AWS, GCP), distributed systems, and modern dev-ops practices.
Communication: Outstanding ability to partner across functions, explain technical concepts to non-technical stakeholders, and align teams on mission-critical outcomes.
Growth Mindset: Demonstrated ability to adapt to ambiguity, pivot when needed, and motivate teams to own outcomes in high-growth contexts.
Modern Stack Experience: Familiarity with Go, TypeScript/React, and backend APIs.
Data & Analytics: Experience building or managing data-intensive dashboards, analytics infrastructure, or event-driven systems.
Product-Led Growth (PLG): Prior involvement with growth/revenue-impacting engineering initiatives (e.g., onboarding funnels, feature adoption metrics).
Security & Privacy Awareness: Understanding of security considerations and compliance (e.g., GDPR, CCPA, SOC 2) that underpin SaaS platforms.
Dev Infrastructure: Experience with CI/CD, testing frameworks, monitoring/observability tooling, and performance optimization.

Benefits

Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloud architecturesdistributed systemsGoTypeScriptReactbackend APIsdata-intensive dashboardsanalytics infrastructureevent-driven systemsCI/CD

Soft Skills

leadershipcommunicationgrowth mindsetexecution excellenceproduct sensibilitycoachingmentoringclarityadaptabilitycollaboration