FINDIQ

Working Student Technical Sales / Presales

FINDIQ

part-time

Posted on:

Location Type: Hybrid

Location: HerfordGermany

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Job Level

About the role

  • Support the Sales and Presales teams with technical questions and the analysis of customer requirements
  • Build, maintain and expand the internal and external knowledge base and Help Center
  • Create and update documentation, FAQs, how-tos and troubleshooting guides
  • Provide technical advice and interact directly with customers (email, chat, calls) during presales and support processes
  • Work closely with product, engineering and customer success teams to relay customer feedback
  • Contribute to the optimization of presales, support and documentation processes

Requirements

  • You are enrolled at a university, ideally at master’s level
  • Your studies are preferably in a technical field, e.g. mechanical engineering
  • You have gained initial practical experience (internships or working-student roles) in a technical environment or in sales
  • You have a strong passion for digital solutions and enjoy working with international contacts
  • You are interested in the field of service for industrial machinery and equipment
  • You have very good English skills; German skills are a plus
  • You work in a structured, independent and proactive way and demonstrate strong initiative
Benefits
  • Attractive compensation: you will receive fair pay
  • Trust: we give you what you need to become the best version of yourself
  • Flexible work: your workplace can be predominantly remote if you wish, complemented by occasional in-person meetings in Herford or at customer sites
  • A strong team: we work openly, respectfully and with genuine enthusiasm for what we build together
  • Development: we give you the chance to grow professionally and personally
  • Startup insights: close collaboration with and exposure to the founding team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong initiativestructured workindependent workproactive approachcommunication skills