Lead Paralegal

Finch

Lead Paralegal managing attorney relationships and client communications for personal injury cases. Ensuring smooth case progress from sign-up to resolution while maintaining exceptional client experience.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $85,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Own attorney relationships, client communications, and case progression from sign-up to resolution
Serve as the primary liaison between Finch, attorneys, and clients
Maintain proactive communication with clients throughout treatment and the case lifecycle
Provide detailed case status reports and updates to attorneys and firms
Work with case managers, intake specialists, and demand reviewers to coordinate case progress
Identify and resolve delays or issues before they affect outcomes

Requirements

What you’ll need

Have 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
Are bilingual in Spanish and English *(preferred)*
Are highly organized, detail-oriented, and proactive in communication
Can build trust quickly with attorneys and clients alike
Understand the importance of both client experience and case velocity
Are able to work Pacific Time (PST) hours to support client needs

Benefits

Comp & perks

100% coverage for health, dental, and vision
401(k) retirement plan
In-office snacks, drinks, and daily team lunch and dinners
Flexible PTO (we trust you to take the time you need)

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Proactive CommunicationTrust Building