Case Manager, Liability, Evidence & Claims

Finch

Case Manager specializing in personal injury pre-litigation support, gathering evidence and managing claims processing. Collaborating across jurisdictions to ensure timely and accurate documentation.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up
Draft and submit FOIA and public records requests to police departments, state agencies, and municipal offices; track request status, escalate non-responsive agencies, and ensure timely receipt of police reports, supplemental narratives, dash/body cam footage, and 911 recordings
Request and track medical records, witness statements, scene photographs, and other essential evidence; implement systematic follow-up protocols to ensure timely receipt and flag non-responsive parties for escalation
Conduct liability analysis from police reports, witness statements, and scene evidence; assess fault allocation, comparative negligence exposure, and evidentiary gaps; prepare comprehensive case packages for lead paralegals to draft settlement demands
Analyze workflow inefficiencies in evidence collection and case setup processes, identify automation opportunities, and implement process improvements to reduce cycle time from intake to demand-ready status

Requirements

What you’ll need

Have experience in personal injury pre-litigation previously
Have experience drafting and managing FOIA / public records requests and obtaining police reports across multiple jurisdictions
Have experience opening claims, creating all coverage-related documentation, and managing relationships with insurance providers
Have experience conducting liability analysis and organizing evidence (police reports, photos, video, witness statements) into case-ready packages
Attention to detail and excitement for a fast-paced startup environment

Benefits

Comp & perks

100% coverage for health, dental, and vision
401(k) retirement plan
In-office snacks, drinks, and daily team lunch and dinners
Flexible PTO (we trust you to take the time you need)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance claims managementFOIA requestspublic records requestsliability analysisevidence organizationcase package preparationdocumentation creationprocess improvementworkflow analysisautomation opportunities

Soft Skills

attention to detailcommunicationrelationship managementorganizational skillsproblem-solvingadaptabilitytime managementteam collaborationcritical thinkinginitiative