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Finch

Account Manager

Finch

Account Manager responsible for customer renewals and upsells at Finch. Driving revenue and fostering relationships with key accounts in a dynamic environment.

Posted 5/18/2026full-timeSan Francisco • California, New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Drive successful contract renewals for the accounts you’re entrusted with, ensuring long-term customer value and recurring revenue.
  • Develop and execute strategies to promote growth opportunities within your customer base, increasing their overall value to Finch.
  • Partner with key stakeholders to develop comprehensive account strategies, identifying and maximizing growth potential.
  • Create accurate and timely renewal and expansion forecasts to inform business decisions and strategic planning.
  • Maintain clear and consistent communication with senior leadership, providing timely updates and escalations regarding customer relationships and account activity. This includes surfacing win-loss analysis and recommendations on key opportunities.
  • Build strong, collaborative partnerships with key decision-makers within your assigned accounts, acting as a trusted advisor for and extension of their business.

Requirements

What you’ll need
  • 3+ years of experience in a B2B account management or similar sales role, with a proven track record of exceeding targets.
  • Strong understanding of SaaS business models and the ability to identify and articulate value propositions.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
  • Proven ability to develop and execute strategic plans, with a data-driven approach to decision-making.
  • Strong analytical skills and experience with forecasting techniques.
  • Self-motivated and results-oriented, with a passion for exceeding expectations.

Benefits

Comp & perks
  • Competitive salary and benefits package
  • Opportunity to work in a fast-paced and dynamic environment
  • Be part of a mission-driven company that is shaping the future of employment data
  • Collaborative and supportive team culture
  • Opportunity for professional growth and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
B2B account managementsales strategy developmentforecasting techniquesdata-driven decision-makingSaaS business models
Soft Skills
communication skillsinterpersonal skillsrelationship buildingstrategic planningself-motivatedresults-orientedanalytical skills