Bilingual Legal Intake Specialist – English/Spanish

Finch

Bilingual Legal Intake Specialist managing client intake processes for Finch's legal operations. Engaging with clients to ensure a smooth signup experience and case eligibility confirmation.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Answer inbound calls with empathy and professionalism.
Qualify cases and confirm eligibility using defined criteria.
Guide clients through the sign-up process and secure retainers.
Hand off cases to attorneys and lead paralegals with complete and accurate information.
With your teammates, maintain responsiveness as a key builder of trust with every partner.

Requirements

What you’ll need

Have 5+ years in client-facing intake or sales roles, ideally in legal services.
Are an excellent communicator who can build trust quickly.
Stay calm and focused under pressure.
Are comfortable working flexible schedules, including evenings and weekends.

Benefits

Comp & perks

Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

empathyprofessionalismcommunicationtrust-buildingcalmness under pressurefocusresponsiveness