Legal Intake Specialist, Bilingual – English/Spanish
Finch
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $55,000 - $75,000 per year
About the role
- Answer inbound calls with empathy and professionalism.
- Qualify cases and confirm eligibility using defined criteria.
- Guide clients through the sign-up process and secure retainers.
- Hand off cases to attorneys and lead paralegals with complete and accurate information.
- With your teammates, maintain responsiveness as a key builder of trust with every partner.
Requirements
- Have 5+ years in client-facing intake or sales roles, ideally in legal services.
- Are an excellent communicator who can build trust quickly.
- Stay calm and focused under pressure.
- Are comfortable working flexible schedules, including evenings and weekends.
Benefits
- 100% coverage for health, dental, and vision.
- 401(k) retirement plan.
- Flexible PTO (we trust you to take the time you need).
- (For those in NYC) In-office snacks, drinks, and daily team lunch and dinners.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
empathyprofessionalismcommunicationtrust-buildingcalmness under pressurefocusresponsiveness