Finch

Account Manager

Finch

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, New York

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Salary

💰 $180,000 - $200,000 per year

Job Level

Mid-LevelSenior

About the role

  • About Finch: We are on a mission to empower innovators to access the global employment ecosystem and connect the world's employers under a single API. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.\n
  • Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.\n
  • About Our Team: We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.\n
  • We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.\n
  • The Role: Finch is seeking a passionate and results-oriented Account Manager to join our growing team!\n
  • In this position, you'll play a critical role in driving revenue growth. Fostering long-lasting and productive relationships is a cornerstone of Finch’s growth. Our Account Management team is responsible for developing enduring growth between our customers and Finch, navigating strategic partnerships, and driving renewals and expansion.\n
  • You'll be responsible for delivering customer lifetime value, with creative opportunities for strategic customization in support of our critical customers. Enhancing the post-sales phase of our customers’ journey is paramount to our collective success and will yield high client retention and NRR.

Requirements

  • 3+ years of experience in a B2B account management or similar sales role, with a proven track record of exceeding targets.
  • Strong understanding of SaaS business models and the ability to identify, simplify and articulate value propositions.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
  • Proven ability to develop and execute strategic plans, with a data-driven approach to decision-making.
  • Strong analytical skills and experience with forecasting techniques.
  • Self-motivated and results-oriented, with a passion for exceeding expectations.
  • Aligns technical progress with business outcomes without much direction