Finastra

Senior Product Manager

Finastra

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Acts as key point of contact for the Americas region.
  • Identifies product market opportunities through market research, customer profiling, needs analysis, market sizing, and competitive analysis specific to AMERS.
  • Serves as the key contact for assigned product or product line on customer issues, questions, and new product ideas from customers, field sales, or market research.
  • Identifies and analyzes critical issues related to product design and promotion.
  • Creates recommendations and feature definitions to address market opportunities in AMERS.
  • Provides direction for product enhancements and general product development requirements.
  • Collaborates with product marketing to develop effective communication activities and programs including advertising, events management, product positioning, and collateral development for assigned products.
  • Actively participates in regional industry working groups and forums.
  • Participates in product focus groups and user conference sessions on assigned products and general industry topics relevant to AMERS.
  • Administers company policies and procedures affecting assigned products.
  • Identifies continuous improvement opportunities for Product Management processes.
  • Facilitates resolution of escalated customer problems and coordinates with other departments as needed.
  • Supports the sales organization with demonstrations and assistance throughout the sales process.
  • Works with regional sales managers and CRMs to articulate product positioning and pricing.
  • Contributes to the creation and review of internal and external documentation describing product features and enhancements.
  • Collaborates with Product Managers and Business Analysts in support of the product(s) both regionally and globally.
  • Other duties as assigned.

Requirements

  • Relevant financial services experience (corporate lending, banking, sales, support, etc.) in the Americas market.
  • Understanding of Loan IQ system (preferred but not essential)
  • Proven track record of product management accomplishments and initiatives with demonstrated success in product launches and execution of marketing strategies.
  • Deep understanding of the corporate lending business domain, especially within the AMERS region.
  • Experience supporting sales or equivalent client-facing activities.
  • Strong organizational, planning, and project management skills with a history of successful execution.
  • Excellent verbal and written communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently, apply judgment, and maintain performance under stress in a dynamic environment.
  • Proven presentation skills.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Demonstrated ability to work effectively with cross-functional teams.
  • Ability to respond quickly to complex situations and interact professionally with employees, customers, and external organizations.
  • Bachelor’s degree in Business Administration or equivalent industry experience.
  • Willingness to travel as required.
  • Preferred understanding of SaaS/Cloud capabilities and their application within financial services.
Benefits
  • Flexibility: Enjoy unlimited vacation, based on your location and business priorities.
  • Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
  • Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
  • Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
  • ESG: Benefit from paid time off for volunteering and donation matching.
  • DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
  • Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
  • Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementmarket researchneeds analysiscompetitive analysisproduct designproduct developmentmarketing strategiesproject managementLoan IQSaaS
Soft skills
organizational skillsplanning skillscommunication skillsinterpersonal skillsproblem-solvingdecision-makingpresentation skillsattention to detailability to work independentlycross-functional collaboration
Certifications
Bachelor’s degree in Business Administration