FINARTIX Fintech Solutions S.A.

IT Demand Manager – Business Analyst

FINARTIX Fintech Solutions S.A.

full-time

Posted on:

Location Type: Hybrid

Location: Athens • Greece

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Tech Stack

ERP

About the role

  • The IT Demand Manager acts as the primary liaison between the Business Units and the IT Department.
  • Responsible for the systematic intake, assessment, prioritization, and high-level analysis of business demands.
  • Consolidates, reviews, and evaluates demand requests regularly for a unified IT Demand Backlog.
  • Facilitates Demand Review Boards, presenting recommendations and supporting decision-making.
  • Monitors demand items throughout their lifecycle until handover to IT delivery teams.
  • Performs initial scoping and preliminary analysis to validate business needs and outcomes.
  • Analyses existing business processes, identifies gaps, and documents them in Business Requirements Documents.
  • Collaborates with Technical Leads to assess feasibility and alignment.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Business or related field.
  • Minimum of 5 years of relevant experience as IT Business Analyst or Demand Manager
  • Demonstrate proficiency in eliciting, analyzing and documenting requirements both business and technical (integration-oriented analysis).
  • Perform impact analysis and gap analysis.
  • Experience on refinement/technical analysis activities and capability of translating business requirements to development tasks.
  • Experience in ERP, SAP, SAP S/4HANA, MOM/MES, Planning & Scheduling projects is highly desirable.
  • Experience in working and interacting with client facing, manage stakeholders, users and conduct requirement workshops, map processes and use cases and analyze business cases.
  • Knowledge of how software applications work: what are their core pillars, how they communicate and how they affect the user’s experience.
  • Analytical mind and ability to synthesize, abstract and communicate the information at a level suitable for the target audience.
  • Experience with Agile/Waterfall methodologies is considered a plus;
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Languages required: English and Greek, both written and verbal.
Benefits
  • Professional development through participation in challenging, real business projects in different industries.
  • Working in a dynamic and fast-growing banking Technology Company with recognized partners.
  • Opportunity to work in a diverse environment with talented colleagues.
  • Competitive remuneration package.
  • Private Health Insurance.
  • Training & Development.
  • Laptop.
  • Flexible Working Environment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisrequirements elicitationimpact analysisgap analysistechnical analysisERPSAPSAP S/4HANAMOMMES
Soft skills
stakeholder managementcommunicationcollaborationanalytical thinkingsynthesisadaptabilityproblem-solvingfacilitationdecision-makinguser experience understanding