Financial Conduct Authority

Engagement, Policy and Data Manager

Financial Conduct Authority

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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Salary

💰 £74,900 - £110,000 per year

About the role

  • Shape how the FCA influences on a global scale, directing high-profile engagement across UK and global resilience forums (including G7 and CMORG Cross-Market Operational Resilience Group) to protect the UK’s financial system from cyber and operational risks
  • Shaping new FCA policy and initiatives on cyber and operational resilience in close partnership with the Bank of England, PRA, HMT and colleagues across the FCA
  • Bring clarity and confidence, producing clear briefings and reports that inform senior decision‑makers, industry and the public helping firms act and consumers stay protected
  • Build a data‑led department, leading the delivery of our TRC Data Strategy to spot emerging threats early and enable smarter, faster intervention that protects millions of consumers
  • Set the narrative, by owning the TRC Communications Strategy and working side‑by‑side with Communications colleagues to deliver timely, trusted messages in moments that matter most
  • Keep the department connected and resilient, coordinating operational delivery, supporting effective governance and ensuring the FCA responds appropriately to scrutiny and statutory duties
  • Work collaboratively, playing a key role in the TRC Leadership Team to deliver the FCA’s mission to protect consumers, markets and the wider economy from harm
  • Grow people and respond when it counts, coaching a high‑performing team and stepping in during live incidents to support the FCA’s response to firm‑ and sector‑wide disruption

Requirements

  • Proven experience working with financial services or other critical national infrastructure sectors contributing to sector resilience and public trust
  • Prior experience leading, managing or mentoring team members to deliver measurable outcomes promoting collaboration and empowering growth
  • Demonstrable experience of operational resilience regulatory frameworks, or emerging technology such as AI, ideally within financial service
  • Consistently applies clear judgment to determine sound, risk-aware courses of action in challenging, evolving environments
  • Clear and confident communicator, able to explain complex issues succinctly to a wide range of audiences in writing and in person
  • Proven capability in leading, managing or mentoring people, building inclusive teams and enabling consistent performance
  • High credibility and interpersonal effectiveness, with the confidence to engage senior stakeholders across industry, government and the FCA
  • Highly effective organisational and delivery skills, able to balance competing priorities, maintain momentum and escalate issues appropriately
  • Curiosity and commitment to learning, with a strong interest in cyber, technology risk, AI and emerging technologies such as quantum computing
Benefits
  • 28 days annual leave plus bank holidays
  • Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
  • Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
  • Private healthcare with Bupa, income protection and 24/7 Employee Assistance
  • 35 hours of paid volunteering annually
  • A flexible benefits scheme designed around your lifestyle
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational resilienceregulatory frameworksdata strategycyber risktechnology riskAIquantum computing
Soft Skills
clear communicationteam leadershipmentoringcollaborationinterpersonal effectivenessorganisational skillsjudgmentcuriosityproblem-solving