
Engagement, Policy and Data Manager
Financial Conduct Authority
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £74,900 - £110,000 per year
About the role
- Shape how the FCA influences on a global scale, directing high-profile engagement across UK and global resilience forums (including G7 and CMORG Cross-Market Operational Resilience Group) to protect the UK’s financial system from cyber and operational risks
- Shaping new FCA policy and initiatives on cyber and operational resilience in close partnership with the Bank of England, PRA, HMT and colleagues across the FCA
- Bring clarity and confidence, producing clear briefings and reports that inform senior decision‑makers, industry and the public helping firms act and consumers stay protected
- Build a data‑led department, leading the delivery of our TRC Data Strategy to spot emerging threats early and enable smarter, faster intervention that protects millions of consumers
- Set the narrative, by owning the TRC Communications Strategy and working side‑by‑side with Communications colleagues to deliver timely, trusted messages in moments that matter most
- Keep the department connected and resilient, coordinating operational delivery, supporting effective governance and ensuring the FCA responds appropriately to scrutiny and statutory duties
- Work collaboratively, playing a key role in the TRC Leadership Team to deliver the FCA’s mission to protect consumers, markets and the wider economy from harm
- Grow people and respond when it counts, coaching a high‑performing team and stepping in during live incidents to support the FCA’s response to firm‑ and sector‑wide disruption
Requirements
- Proven experience working with financial services or other critical national infrastructure sectors contributing to sector resilience and public trust
- Prior experience leading, managing or mentoring team members to deliver measurable outcomes promoting collaboration and empowering growth
- Demonstrable experience of operational resilience regulatory frameworks, or emerging technology such as AI, ideally within financial service
- Consistently applies clear judgment to determine sound, risk-aware courses of action in challenging, evolving environments
- Clear and confident communicator, able to explain complex issues succinctly to a wide range of audiences in writing and in person
- Proven capability in leading, managing or mentoring people, building inclusive teams and enabling consistent performance
- High credibility and interpersonal effectiveness, with the confidence to engage senior stakeholders across industry, government and the FCA
- Highly effective organisational and delivery skills, able to balance competing priorities, maintain momentum and escalate issues appropriately
- Curiosity and commitment to learning, with a strong interest in cyber, technology risk, AI and emerging technologies such as quantum computing
Benefits
- 28 days annual leave plus bank holidays
- Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection and 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- A flexible benefits scheme designed around your lifestyle
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational resilienceregulatory frameworksdata strategycyber risktechnology riskAIquantum computing
Soft Skills
clear communicationteam leadershipmentoringcollaborationinterpersonal effectivenessorganisational skillsjudgmentcuriosityproblem-solving